I just completed the TBB survey of our feelings about our broadband experience. I was happy to say my experience had improved over the year having just being upgraded to 120Mb. However I was not pleased with the other question asking me what was my main gripe with my ISP. I wasn't given the choice of saying I had no gripe.
Virgin Media: 120mb/12Mb , land line, mobiles x2, TV - VIP HD box + TIVO 1Tb box.