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Standard User roughbeast
(regular) Thu 04-Jul-13 06:08:19
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Compulsary gripe


[link to this post]
 
I just completed the TBB survey of our feelings about our broadband experience. I was happy to say my experience had improved over the year having just being upgraded to 120Mb. However I was not pleased with the other question asking me what was my main gripe with my ISP. I wasn't given the choice of saying I had no gripe.

Virgin Media: 120mb/12Mb , land line, mobiles x2, TV - VIP HD box + TIVO 1Tb box.
Standard User camieabz
(sensei) Thu 04-Jul-13 08:06:50
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Re: Compulsary gripe


[re: roughbeast] [link to this post]
 
Similar situation here. Speeds at 11.5 Meg, but did have 12.5 Meg at one time. Lack of FTTC in a semi-rural area, but I'm not a heavy user. Next to no downtime over the past few months. Can't really complain too much.

We demand a 'happy' option now!

smile

~ Camieabz ~

All Connection Data ~ Some plusnet links

I've forgotten more about broadband than I care to remember.
Standard User johnjburness
(eat-sleep-adslguide) Thu 04-Jul-13 09:16:51
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Re: Compulsary gripe


[re: roughbeast] [link to this post]
 
A similar topic was raised in TTTS:- LINKY

As you can see, the Poll has now been updated.

Regards,
John


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Standard User roughbeast
(regular) Thu 04-Jul-13 09:20:29
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Re: Compulsary gripe


[re: camieabz] [link to this post]
 
That's the spirit! Mind you, if I had your connection now I'd be crying.

Virgin Media: 120mb/12Mb , land line, mobiles x2, TV - VIP HD box + TIVO 1Tb box.
Standard User roughbeast
(regular) Thu 04-Jul-13 09:22:39
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Re: Compulsary gripe


[re: johnjburness] [link to this post]
 
Ha! Now, if ISPs would respond and fix that quickly no one would ever gripe.

Virgin Media: 120mb/12Mb , land line, mobiles x2, TV - VIP HD box + TIVO 1Tb box.
Standard User ryant704
(member) Thu 04-Jul-13 11:44:02
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Re: Compulsary gripe


[re: roughbeast] [link to this post]
 
Why does it say "Promised" speed and not "estimated" speed? :/
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