I have been with AOL since 2003 and the few small problems that I have had were quickly and pleasantly dealt with. Download speeds have doubled in the last year to about 13.5 Mbps here in Edinburgh, Scotland.
Any comments I [trolleybus] made relate to TalkTalk. Why the OP included AOL as well in the heading, I have no idea,
As for AOL, I will just say that I have never been a subscriber to their service, but continue to get frustrated with their anti-spam policy which often blocks genuine emails to AOL accounts. Furthermore, ex-subscribers to AOL always wish they had jumped ship earlier.