When Coms bought ADSL24 they promised not to change our T's & C's, and also promised that there would be no adverse effect to our connections.
After the switchover, my speeds were down a good bit. ADSL24's excellent support people all seem to have been replaced by script-reading, low-cost resources from India, and were no use whatsoever.
Shortly afterwards, Coms introduced traffic throttling, with some users reporting 2k/s on torrents.
A week or two ago, I noticed my Coms-hosted web site was displaying an error on the front page.
...and now Coms are introducing yet another change and downgrade in service, while keeping their premium prices:
I am writing to provide you with 30 daysí notice of our intention to vary the terms and conditions of your contract with Coms Ltd, specifically in relation to the provision of services.
After careful consideration we have decided that on the 31st September 2014 we will be terminating our email and web hosted services. Our decision has been based on the ongoing viability of providing these services, which is unsustainable."
Can't believe what these clowns have done to the once-great ADSL24 It surely can't be long before they've no customers left at this rate?!
I would have left sooner, but was waiting on the new fibre cabinet round the corner being enabled. Now it is, and I'm off to Plusnet. 80/20 unlimited package, £22.49 a month. Rather more appealing that Coms ludicrous 80/20 offering: £59 a month (plus £108 activation!) for a slow, throttled service with [censored] support, and no email or webspace. Hmm, let me think about that...