Is everything you use working OK?
They seem to have been losing money since December 2009 (their accounting year end), particularly in the last 12 months, so it is possible they are having supply problems.
31 December 2013:
- Cash £101
- Fixed assets £2,576
- Trade debtors (probably invoices owed by customers) £735
- Creditors £7,654.
- Net worth -£4,242
- Loss for the year, £4,244
Do you have broadband customers via them, or are they just your ISP? If you put your IP address into this checker
it will tell you your underlying ISP, who should be able to supply a MAC.
Edit - Jonathan Evans, not Edwards
My broadband basic info/help site - www.robertos.me.uk
| Domains,site and mail hosting - Tsohost
Connection - Plusnet
UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant."
- Jean-Antoine Petit-Senn.
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Edited by RobertoS (Wed 09-Jul-14 16:22:05)