Hello there. Just registered so hope this is the right board for my rant.
I've been having issues with my broadband connection for about 4-5 months now. I hope that someone on here can help or shed some light on the problem.
At the start of the summer it would cut out in the afternoon for 1-5 hours. It would also cut out when someone rang the landline or I rang out. I have been onto my ISP (Talktalk) several times and BT Openreach have been to my place twice. After trying many things (see below), all that's changed is that instead of going off for long periods in the afternoon, it cuts out randomly when someone is using the internet. It doesn't seem to go off when nobody is online.
I am getting decent download speeds (9-10 Mps) and am less than 1 mile in a straight line to the exchange. I have a D-Link 3680 router. We have quite a lot of noise on the landline when we call or somebody rings us. We use two separate cordless phones with one in the master socket and one in another one elsewhere in the house.
What's been tried so far (all to no avail!):
Using a corded phone instead of cordless
Changing the router
Changing router frequency - Talktalk did this and it seemed to stop the long periods when it was off in the afternoon but as mentioned above it just cuts out randomly now
Changing the master phone socket - BT Openreach did this. The was a very old one in before. The new one has a master plug in. I've tried taking off the faceplate and plugging the phone and also just the router in it. Still cuts out
Talktalk have done their tests as well
I'm getting pretty frustrated now. I use the internet for work, tv. movies and gaming.
Any help or advice would be very much appreciated.