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Standard User quarky
(newbie) Mon 03-Nov-14 20:43:58
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Sky grinding to a halt during the day


[link to this post]
 
Hello,

I have been on Sky for over a year (unlimited package from memory. No limits but not fibre), but the past few weeks have been a bit unbearable during the day. The connection is up but so, so, slow at times.

Switching providers is of course an option but I am a little concerned that it might not fix anything. If it is due to contention, if switching providers likely to make a big difference (or is the equipment where the contention occurs shared)? Another option is to switch to fibre, but I don't want to be stuck on fibre for 12 months and have the same problem too..

Any suggestions?
Administrator MrSaffron
(staff) Mon 03-Nov-14 21:33:46
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Re: Sky grinding to a halt during the day


[re: quarky] [link to this post]
 
Congestion during the day is rare unless this coincides with half term.

Got speed tests that shoe the good and bad times. The graphs from http://www.thinkbroadband.com/speedtest.html may give some clues

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User quarky
(newbie) Mon 03-Nov-14 22:13:31
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Re: Sky grinding to a halt during the day


[re: MrSaffron] [link to this post]
 
Thanks. Run it now and got this:

http://www.thinkbroadband.com/speedtest/button/14150...

I will run it again when it is really slow and see what the difference is..


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Administrator MrSaffron
(staff) Mon 03-Nov-14 22:26:08
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Re: Sky grinding to a halt during the day


[re: quarky] [link to this post]
 
That looks pretty bad already

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User trolleybus
(committed) Tue 04-Nov-14 06:44:18
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Re: Sky grinding to a halt during the day


[re: quarky] [link to this post]
 
In reply to a post by quarky:
Thanks. Run it now and got this:

http://www.thinkbroadband.com/speedtest/button/14150...

I will run it again when it is really slow and see what the difference is..


We might never know since any worse than those speeds and the speed test could very well fall over.
Administrator MrSaffron
(staff) Tue 04-Nov-14 08:45:30
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Re: Sky grinding to a halt during the day


[re: trolleybus] [link to this post]
 
The non-flash tester http://labs.thinkbroadband.com/speedtest has been tested on in-flight Wi-Fi at very low speeds and managed with low speeds.

The main issue with badly running connections will be if packets are delayed excessively breaking the control protocol, but both testers will cope fine with satellite broadband levels of latency.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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