Ok I was on BT adsl winding my contract down ready to look at options when Infinity was enabled on my exchange and on my cabinet
Cromer Exchange - Cabinet 5
I decided that as Infinty was available then I would consider staying with BT and went through the signing up process. BT website said Infinity not available for me as I am too far away from cabinet and best I would get was "superfast broadband" and speeds I should expect were from 13meg - 20meg, I decided this was enough and signed up, I had to sign new 12 month contract and price increase of £6 per month.
Now the bit thats grinding my gears, internet goes live at 9meg download (on ADSL i got up to 7 meg). I imediatly called the India line and advised them that what I signed up to was 13-20 meg, they told me that they would do their best to get it up to about 12 meg.
Downloads are now 11.5meg and router synching at 12.4 meg, wishing I had just stayed on ADSL and feel I had my pockets picked.
also it says
FTTC Range A (Clean)
FTTC Range B (Impacted)
when I go to this BT line checker thing it still says 13 -19.5 meg
any advice please.