This is a bog standard WB(M)C to WB(M)C migration.
I was aware that BTW had imposed a "cease" charge, on the losing provider, for migration to full LLU MPF since the back end of 2014, but I certainly wasn't aware that they were now doing the same for migrations that would have previously been accomplished with a MAC until a couple of months ago.
The reason for asking:
A couple of weeks ago, a contact of mine migrated her service from Eclipse to Zen, only to then find a £36 "cease" charge from Eclipse, on top of their 30 day notice charge, which she already knew about.
When she queried the charge, first off she was told that it was because she had migrated without using a MAC!
Eclipse helpfully sent a copy of their T&Cs, dated February 2015, which had MAC written all over them.
When she went on to query the validity of their continued reference to MACs, they changed their tune slightly, saying that they were just recovering the "cease" charge that BTW had imposed on them.
Are Eclipse correct in what they're saying or are they just extracting the urine?
I'm feeling slightly guilty, as I had advised her that, as she was long out of contract with Eclipse, there would be no termination charges.
Ta very much