Hi wondering if anyone can help with some advice..
I have moved from Virgin cable to Origin Broadband, needing a new duct to the house and wiring in to a new master socket (so there was a couple of weeks delay)
From a combination of issues, like openreach not turning up for the 3rd appointment now and Origin not keeping me up dated and being very slow on following up updates from openreach, it's now taken 3 months from the date of my order and I am still waiting, I now have a working phone line as of last week, but just had the 3rd failed appointment to install the modem with openreach, where I waited in all day and no one turns up.
I have no idea how to get this solved, everything I have tried hasn't worked and it seems like I'm in the hands of the gods now.
I really wish I hadn't moved from Virgin and have thought about going back to them, as I cancelled our internet at the end of September, we have been without a real connection for 2 months.
Any ideas what I can do now?