I had my broadband with Eclipse but received nothing. I raised a ticket on 8th Jan and they replied saying they knew nothing about the migration but "cancelled the broadband" on 8th.
Eclipse say I'll have to pay £36 inc VAT for the cease charge they'll be getting from the line supplier (BT Wholesale?).
I can pay this and get refunded by Sky.
Should that charge include VAT? It is a "compensatory charge" of £30 which means it isn't for goods/services so no VAT?
Should I be charged a cease fee at all? It was a "gainer provider led" migration as far as I, Sky and the Post Office was aware. I know Sky have their own LLU but I haven't switched to a cable or fibre service of any kind, just kept the same old copper wire and phone number. Am I on Sky fibre network or something with an ADSL2 Sky hub SR102?