The point about G.INP possibly having been on previously and now dropped makes sense, I've seen it reported before and later reinstated automatically. Though when I moved from Plusnet to AAISP I don't think it happened. Perhaps it's to do with the new ISP requesting a reset and not all do.
Which brings me back to my other question, the exchange please? If Zen are showing as LLU that could explain the G.INP as you will have moved off BT Wholesale backhaul. Hence perhaps no IP Profile - that's a wayout guess, but if the exchange has Zen LLU ask them if you expect to be able to retrieve your IP Profile from the BTW speed tester.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 60000/14463kbps @ 600m. - BQM
Edited by RobertoS (Thu 24-Nov-16 13:46:41)