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Standard User Cruncher
(member) Mon 28-Nov-16 09:02:34
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Re: Moved from Plusnet to Zen and lost ~10Mb off my max rate


[re: BatBoy] [link to this post]
 
:rolleyes:

Its not buyers remorse. It being [censored] off that I'm paying more for a poorer service when I know I can and indeed have got faster speeds in the past from other providers. Hell given my line length I should be getting the full 80/20 like I have for the past 4 years..

Yes its my fault for moving and no If I had known then what I know now I wouldn't have moved.

[censored] me for trying right?

...and for the record, yes it does make a difference, given that I stream in 4K and my typical usage is anything up to ~1TB the slower speeds are having an impact.

Asus RT-N66U with Merlin FW - Unlimited Zen Fibre 2 - 80/20 Max Sync, 150m from the cab - My BQM
Standard User BatBoy
(sensei) Mon 28-Nov-16 09:32:02
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Re: Moved from Plusnet to Zen and lost ~10Mb off my max rate


[re: Cruncher] [link to this post]
 
Fair enough but please know I was only responding to this
In reply to a post by Cruncher:
Out of interest, and not just RobertoS but anyone reading this, what would you do if you were me.
So the question is, what will you do?
Standard User Cruncher
(member) Mon 28-Nov-16 10:11:02
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Re: Moved from Plusnet to Zen and lost ~10Mb off my max rate


[re: BatBoy] [link to this post]
 
Fair enough, maybe I took the buyers remorse comment as a personal dig.


Well what can I do? It seems I can't cancel as the 14 days grace period is the same 14 that it takes to go active, so by the time I find out they have issues it too late. Maybe I should have done more research I admit, I guess I blindly accepted their reputation.

That said, I am going to talk to them regarding it and see if we can come to an agreement. I want nothing to do with them. They are not worth the premium they charge.

So without paying the early cancellation fee's I'm stuck with the useless [censored] it would seem.

I was on the phone with Zen for an hour on Friday evening doing various tests, now they're telling me there is congestion on their network at my exchange.

That's the 3rd excuse/reason they've given me now.

.

Asus RT-N66U with Merlin FW - Unlimited Zen Fibre 2 - 80/20 Max Sync, 150m from the cab - My BQM

Edited by Cruncher (Mon 28-Nov-16 10:12:49)


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Standard User BatBoy
(sensei) Mon 28-Nov-16 11:36:12
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Re: Moved from Plusnet to Zen and lost ~10Mb off my max rate


[re: Cruncher] [link to this post]
 
omg no, I didn't mean it as a personal dig. afaik it is a real phenomenon which I have (and do) experienced myself.

That 14 day grace period is a complete sham then.

This seems to be a danger with forums like this - it is easy to become dissatisfied with your current supplier and to choose another one based on recommendations which don't actually meet your needs.

I still think you need to hang fire until G.INP turns on which should hopefully solve your speed problem. Note you can't rush it, it comes on in it's own sweet time so don't keep rebooting the modem etc.
Standard User Cruncher
(member) Mon 28-Nov-16 12:00:49
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Re: Moved from Plusnet to Zen and lost ~10Mb off my max rate


[re: BatBoy] [link to this post]
 
That seems to be my best bet I guess.

I might be missing something, but how will G.INP make a difference?


If however your line ran happily without any DLM intervention, then no it won't increase your line rate. G.INP can only give back some of the speed previously taken away by Error Correction overheads and Interleave delay.
http://www.kitz.co.uk/adsl/retransmission.htm


I'm pretty sure I've never had interleaving on my line. Pinging BBC for example is always 7 or 8ms.

Asus RT-N66U with Merlin FW - Unlimited Zen Fibre 2 - 80/20 Max Sync, 150m from the cab - My BQM

Edited by Cruncher (Mon 28-Nov-16 12:12:29)

Standard User BatBoy
(sensei) Mon 28-Nov-16 12:21:16
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Re: Moved from Plusnet to Zen and lost ~10Mb off my max rate


[re: Cruncher] [link to this post]
 
For my connection G.INP improves my sync from 66-odd to 80.
Standard User RobertoS
(elder) Mon 28-Nov-16 12:47:52
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Re: Moved from Plusnet to Zen and lost ~10Mb off my max rate


[re: BatBoy] [link to this post]
 
But surely only after Interleaving has previously taken it away?

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 60000/14463kbps @ 600m. - BQM
Standard User BatBoy
(sensei) Mon 28-Nov-16 13:12:35
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Re: Moved from Plusnet to Zen and lost ~10Mb off my max rate


[re: RobertoS] [link to this post]
 
From the OP it appears the sync has only reduced by 5Mbps anyway as follows:

In reply to a post by Cruncher:
Do these stat from the router tell you anything? Before the switch my sync with Plusnet was ~75000
Text
1
Current Rate(kbps)      19999   70338

Edited by BatBoy (Mon 28-Nov-16 13:17:01)

Standard User RobertoS
(elder) Mon 28-Nov-16 13:18:48
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Re: Moved from Plusnet to Zen and lost ~10Mb off my max rate


[re: BatBoy] [link to this post]
 
True. So the Subject is wrong - as the Max Rate is only down 7Mbps from those stats.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 60000/14463kbps @ 600m. - BQM
Standard User broadband66
(fountain of knowledge) Mon 28-Nov-16 15:03:07
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Re: Moved from Plusnet to Zen and lost ~10Mb off my max rate


[re: Cruncher] [link to this post]
 
I thought that 4K required 25mbps so you can have 2 x 4K streams.

Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Now Utility Warehouse (up to 16mbps) via Talk Talk
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