Not certain why PN would be slower than BT. They use the same infrastructure i.e. Openreach.
I really can't complain too much about PN. Deliver the internet (100% over the last 20 months) and even with my current open ticket (OR calling tomorrow) the experience has been, in the main, a good one with their CS. They have certainly kept me up to date with everything that has been happening to resolve things. One thing I never knew is that if you reply to a SMS that they send out about a fault, they get the reply.
Whether OR will get back my lost 10mb/s tomorrow is another thing! Funny world really, I dropped way down to 50mb/s about a month ago and after tests showing the drop was real (done both by Plusnet and myself) an appointment for OR to call was made. What happens not long after? My speeds start climbing back up. Currently synced at 63.4mb/s. One reason I've been doing more speed tests than normal over the last couple of weeks. Evidence.........
And in case you think I have waited too long, I could have had an appointment the next day. More convenient for me for them to come tomorrow.
Edited by 69bertie (Mon 17-Apr-17 09:50:12)