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Standard User gomezz
(eat-sleep-adslguide) Tue 28-Mar-17 12:38:53
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Re: BT waste of time


[re: call_centres] [link to this post]
 
In reply to a post by call_centres:
they ask why you are calling, then for the rest of the call they claim that you have not told them why you are calling
Judging by your posts on here I can well understand why they would be saying this.

BT Infinity 1 (unlimited)
Standard User gomezz
(eat-sleep-adslguide) Tue 28-Mar-17 12:42:04
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Re: BT waste of time


[re: call_centres] [link to this post]
 
Are you saying you want someone on the other end of a chat support service provided by the ISP and running on their web site to explicitly prove that they actually *do* represent the ISP and are not some fake, scam artist? Or have I got hold of the wrong end of the stick?

BT Infinity 1 (unlimited)
Standard User ian72
(eat-sleep-adslguide) Tue 28-Mar-17 13:44:29
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Re: BT waste of time


[re: gomezz] [link to this post]
 
If they initiate the call, then yes. If I initiate the call then no.


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Standard User gomezz
(eat-sleep-adslguide) Tue 28-Mar-17 13:56:31
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Re: BT waste of time


[re: ian72] [link to this post]
 
You are suspicious their web site has been hacked if a chat service box pops up while browsing their site?

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Standard User broadband66
(fountain of knowledge) Tue 28-Mar-17 13:58:53
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Re: BT waste of time


[re: call_centres] [link to this post]
 
You seem a bit paranoid

Have you ever given BT a unique bit of information that you and them could verify? Somehow I doubt it.

Was Eclipse Home Option 1, VM 2Mb & O2 Standard
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Standard User broadband66
(fountain of knowledge) Tue 28-Mar-17 14:08:38
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Re: BT waste of time


[re: call_centres] [link to this post]
 
If you've been informed of a price increase you don't call the EXISTING isp you call the NEW isp you wish to move to. Don't you understand the procedure?

Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Now Utility Warehouse (up to 16mbps) via Talk Talk
Standard User ian72
(eat-sleep-adslguide) Tue 28-Mar-17 14:45:20
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Re: BT waste of time


[re: gomezz] [link to this post]
 
Sorry, missed the word chat in your post as my mind was on phone calls to call centres...
Standard User JohnR
(eat-sleep-adslguide) Tue 28-Mar-17 15:07:51
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Re: BT waste of time


[re: call_centres] [link to this post]
 
In reply to a post by call_centres:
I once I did some research over the net concerning how many bank accounts are compromised. Its a lot less than you think. Out of 1000 bank accounts 3 are compromised - you can find it on the web yourself.

The point is its highly unlikly that it is going to be anyone else than the real account holder contacting the call centre. We are all nobodies, no marks, are insignificant. Whats the point?


But did that give data on the number of failed (Security worked) cases... I bet not. Sad to say it is a lot higher.
In most cases it is a actual family member as well......

Also depends on just what the compromise is. (but this is not what this thread is about)....

\_0-0_/ AdsL is Hell \_0-0_/
To Infinity
Wats SUP doc.... You using too much.....
Standard User Chippy_Tea_
(regular) Tue 28-Mar-17 15:09:15
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Re: BT waste of time


[re: call_centres] [link to this post]
 
Yes you lot have made this topic a complete waste of time.

I imagine that most of those who have commented are actually call centre staff or have been call centre staff. One defensive knee-jerk reaction after another. You are exactly the same here as you are over the phone - arrogant, self-serving, disingenuous, manipulative and narrow minded.


You call us narrow minded then accuse us all of working for call centres.

Why not take the tin foil hat off take a chill pill and be polite next time you ring them you may find they treat you as you expect them to.





.

Edited by Chippy_Tea_ (Tue 28-Mar-17 15:22:24)

Standard User JohnR
(eat-sleep-adslguide) Tue 28-Mar-17 15:13:31
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Re: This topic is a waste of time


[re: call_centres] [link to this post]
 
In reply to a post by call_centres:
Yes you lot have made this topic a complete waste of time.

I imagine that most of those who have commented are actually call centre staff or have been call centre staff. One defensive knee-jerk reaction after another. You are exactly the same here as you are over the phone - arrogant, self-serving, disingenuous, manipulative and narrow minded.


But just what is the issue here......

Remember that call center staff are there to help you. But when faces with someone like yourself, that simply does not make sense. Given the posts here. I expect you talk in the same riddles.

As well as being very offensive in the way you talk about these very staff....

I have a idea. Take up the chance to work in a call center and see what level of customers you have to deal with...
It will be a eye opener and make you realize just how hard the job really is.

\_0-0_/ AdsL is Hell \_0-0_/
To Infinity
Wats SUP doc.... You using too much.....
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