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Standard User Philce
(experienced) Sun 18-Feb-18 11:36:10
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Re: Congestion - Cloudscape


[re: jelv] [link to this post]
 
Jelv, the DSL reports test is a single thread too, that's why I asked the question.

Perhaps a routing/peering issue?

I was migrated away from Vodafone on Thursday, seen some improvement, but something still isn't right.

Cloudscape are investigating further.
Standard User jelv
(knowledge is power) Sun 18-Feb-18 11:41:29
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Re: Congestion - Cloudscape


[re: Philce] [link to this post]
 
In reply to a post by Philce:
Jelv, the DSL reports test is a single thread too, that's why I asked the question.
In that case the later half of the test must have hit a period when there was a bit of a break in other users downloading. If you run repeated dslreports tests do the graphs and results vary a lot? That would indicate somewhere along the connection between you and the speed test server something is running near full capacity and sometimes over.

Edit: bit in italics added in light of Andrew's comment

jelv

AAISP November 2016
(Previous ISP Plusnet November 2001 to October 2016) Why I left Plusnet
Telephone rental: Pulse8

Edited by jelv (Sun 18-Feb-18 11:53:01)

Standard User jelv
(knowledge is power) Sun 18-Feb-18 11:44:32
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Re: Congestion - Cloudscape


[re: Philce] [link to this post]
 
In dslreports speedtest preferences you can set the number of streams. Have you tried running multiple download streams to see if that shows a similar difference to the tbb x1 and x6?

jelv

AAISP November 2016
(Previous ISP Plusnet November 2001 to October 2016) Why I left Plusnet
Telephone rental: Pulse8


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Administrator MrSaffron
(staff) Sun 18-Feb-18 11:45:42
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Re: Congestion - Cloudscape


[re: jelv] [link to this post]
 
It might also show that the issues are not just between exchange and provider, but provider and wider internet and the various routes leaving provider may have varying levels of congestion on them.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User jelv
(knowledge is power) Sun 18-Feb-18 11:52:22
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Re: Congestion - Cloudscape


[re: MrSaffron] [link to this post]
 
Thanks - absolutely right. I've modified my post for clarity.

jelv

AAISP November 2016
(Previous ISP Plusnet November 2001 to October 2016) Why I left Plusnet
Telephone rental: Pulse8
ISP Representative cloudscape
(isp) Mon 19-Feb-18 12:24:42
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Re: Congestion - Cloudscape


[re: MrSaffron] [link to this post]
 
Hi Andrew,

We have already addressed this I believe in this thread. We have absolutely no issues between our interconnects with the various suppliers and the wider internet.

We did briefly have a load balancing issue on Feb 14th which was addressed and remedied the afternoon it was identified.

We are not seeing congestion on the links from the providers to us. But we are seeing congestion on a very few individual connections most of whom are already participating in this thread.
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User ian72
(eat-sleep-adslguide) Mon 19-Feb-18 14:42:27
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Re: Congestion - Cloudscape


[re: cloudscape] [link to this post]
 
Are you saying it is the users own traffic causing congestion? Or is there something else that can cause congestion on an "individual connection"?
ISP Representative cloudscape
(isp) Mon 19-Feb-18 15:00:29
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Re: Congestion - Cloudscape


[re: ian72] [link to this post]
 
Hi Ian72,

No,of course we are not saying that. We are saying it looks like congestion on a link somewhere between the user and where the traffic hits us.

We have been gathering data and this is being passed to the carrier concerned.

Edited by cloudscape (Mon 19-Feb-18 15:00:58)

The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User ian72
(eat-sleep-adslguide) Mon 19-Feb-18 15:03:38
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Re: Congestion - Cloudscape


[re: cloudscape] [link to this post]
 
OK, fair enough. Backhaul link with your wholesaler rather than links from yourselves to peering.
Standard User fuzed
(learned) Tue 20-Feb-18 11:04:01
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Re: Congestion - Cloudscape


[re: fuzed] [link to this post]
 
OK so a little update, my connection was moved over on Friday, I've been at home some of the weekend so have been able to do a few tests, there is still some congestion, but nothing like the previous issues I was getting.
Lowest speed I've seen is 17mb, but the majority of the busy periods it's been around 30mb to 70mb, i'd say averaging out at around 40ish - 50mb.

a few tests over the weekend and Monday night can be seen below.

https://www.thinkbroadband.com/speedtest/15189000797...

https://www.thinkbroadband.com/speedtest/15189043895...

https://www.thinkbroadband.com/speedtest/15189076832...

https://www.thinkbroadband.com/speedtest/15189080051...

https://www.thinkbroadband.com/speedtest/15189082967...

https://www.thinkbroadband.com/speedtest/15189092307...

https://www.thinkbroadband.com/speedtest/15189098352...

https://www.thinkbroadband.com/speedtest/15189622906...

https://www.thinkbroadband.com/speedtest/15189837693...

https://www.thinkbroadband.com/speedtest/15189839592...

https://www.thinkbroadband.com/speedtest/15189907382...

https://www.thinkbroadband.com/speedtest/15190777855...

https://www.thinkbroadband.com/speedtest/15190778912...

https://www.thinkbroadband.com/speedtest/15190781468...

It's not perfect, but much better than it's been, the service is usable, I'll update over the next week or so.
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