+1. I migrated away and their shiny new billing system completely miscalculated my final bill. Plusnet's response was, "Yeah, we know it's broken. Just cancel your direct debit and we'll figure it out after the debit fails."
Well they never did manage to figure it out, and instead wrote off the correct amount of £3. What a way to run a business.
3 km line on THTG: 16/1 Mb/s with TalkTalk Retail.
Previously: BT ISDN, Nildram, Plusnet, 186k, EFH, Be*, Plusnet (again), Pulse8, Sky, Plusnet Business.