ADSL2+ Router Set Up

My Granddad's Virgin ADSL (that he's had since his NTL Anytime dial-up was taken away by virgin :L) has been upgraded to ADSL2+ (following his exchange). He was getting 5.5meg and is now getting between 7.5meg during the day and 11meg late at night.

Only problem is, his router cannot be set to ADSL2+ so I don't think he's getting everything out of it. His Virgin provided Netgear DG834G can only be set to ADSL or Auto. When I set it to ADSL2+ it disconnects.

Is there extra settings for this or does it require a chat with Virgin to complete the upgrade?

What version of DG834G is it? See label underneath.

The DG834G v1 & v2 were originally non-ADSL2 but have since been upgraded with firmware. Get it from here: http://support.netgear.com/app/answers/detail/a_id/259

In reply to a post by XRaySpeX:

The DG834G v1 & v2

Sorry didn't think of that, it's a v4. Thanks for your answer. More welcome .

The v4 is the best of them

Try the latest firmware here: http://support.netgear.com/app/answers/detail/a_id/1... if not already got it.

In reply to a post by XRaySpeX:

Try the latest firmware here: http://support.netgear.com/app/answers/detail/a_id/1... if not already got it.

Yep, I have the latest version. Keep 'em coming.

ADSL Link Downstream Upstream
Connection Speed 8000 kbps 1088 kbps
Line Attenuation 14.0 db 4.5 db
Noise Margin 15.7 db 11.0 db

Edit: By the looks Virgin haven't contributed to the upgrade. Upon study, it is clear that we are still limited to up to 8.0meg, but as the potential of 21CN is much higher, we actually get 8.0meg.

Edited by willsweet2 (Fri 17-Feb-12 15:44:32)

In reply to a post by willsweet2:

Netgear DG834G can only be set to ADSL or Auto. When I set it to ADSL2+ it disconnects.

Then how can you set it to ADSL2+?

What exchange?

The DG834Gv4 never shows what ADSL Mode it is running at in its Web GUI.
Set Auto and run this link: http://192.168.0.1/setup.cgi?PATH=/bin:/sbin:/usr/bi... and look for "Mode:".

In reply to a post by XRaySpeX:

In reply to a post by willsweet2:

Netgear DG834G can only be set to ADSL or Auto. When I set it to ADSL2+ it disconnects.

Then how can you set it to ADSL2+?

What exchange?

The DG834Gv4 never shows what ADSL Mode it is running at in its Web GUI.
Set Auto and run this link: http://192.168.0.1/setup.cgi?PATH=/bin:/sbin:/usr/bi... and look for "Mode:".

What I meant was the reason I cannot set it to ADSL2+ is because it disconnects.

In reply to a post by willsweet2:

25ms Ping. No Jitter. No Packet Loss.

Is that the result of my suggestion? It's not what I expect ! If it doesn't work, try doing this: http://www.kitz.co.uk/routers/netgeardg834_interleav...

Exchange?

In reply to a post by XRaySpeX:

In reply to a post by willsweet2:

25ms Ping. No Jitter. No Packet Loss.

Is that the result of my suggestion? It's not what I expect ! If it doesn't work, try doing this: http://www.kitz.co.uk/routers/netgeardg834_interleav...

Exchange?

No it's the result of BT Broadband and it's my signature LOL.

Exchange: http://www.samknows.com/broadband/exchange/EADSM