Not sure if this has been mentioned before but Just incase.
4 days ago I downgraded from 50MB to 10MB. However I was finding that I was either hitting the STM or (like lastnight) I turned on the PC and Modem ( just to see if it was me or the network) around 7PM and I was right on STM..
Anyway Just called up to get put back on to 50mb and got hit with a £20 activation fee. Fair enough but not something anyone has bothered with before. Have they all been slack or have I hit a jobsworth?
Anyway back on the super highway. I also checked to see if this was due to the upload increase but I am still at 1.75 on the router but still 0.80 on actual uploads.
SO going to call them now and see if they know what's going on.