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Standard User EnglishRob
(knowledge is power) Sun 16-Jan-11 21:21:35
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Getting a propery connected


[link to this post]
 
Hi folks,

A friend of mine is moving into a new property next week and is looking at his options for broadband.

From what he tells me his next door neighbours have connections to Virgin cable but the property he is moving into hasn't got it. He's spoken to someone at Virgin and they say that he can't get Virgin cable or the Virgin ADSL (looking at the distance from the exchange it's about 1.2 miles driving so I wouldn't have thought the line would be that long).

Anyway, I was wondering if anyone knew anyone who could possibly look into this further? I've heard stories of engineers being able to take a connection off a neighbours connection (although I gather it was a more temporary measure). I just thought maybe the engineers could run a cable to the cabinet if he could get hold of someone in Virgin who doesn't just read off a script.

Ta,

Rob

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I don't suffer from insanity, I enjoy every minute of it.
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Virgin Media XL 20 Meg broadband
Vodafone PAYG 3G Modem
Standard User New_Londoner
(member) Sun 16-Jan-11 21:56:09
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Re: Getting a propery connected


[re: EnglishRob] [link to this post]
 
What exchange is he on?

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All opinions expressed by me are my own

BT Infinity
Speedtest result (excluding 2Mbps for BT Vision)
Standard User XRaySpeX
(knowledge is power) Sun 16-Jan-11 22:13:59
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Re: Getting a propery connected


[re: EnglishRob] [link to this post]
 
In reply to a post by EnglishRob:
they say that he can't get Virgin cable or the Virgin ADSL
Anyone with a BT phone line (of reasonable length) can get Virgin ADSL, or any other ISP's ADSL for that matter.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB


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Standard User pete_thomson
(fountain of knowledge) Sun 16-Jan-11 22:40:58
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Re: Getting a propery connected


[re: EnglishRob] [link to this post]
 
Fill out the form here:

http://shop.virginmedia.com/unserviceable-address

And they can't take a look and work out why it's not available when it is next door.
When they make contact, explain the situation and see what they can do.

Virgin Media 50Mb/s
50.56Mb/s - 1.63Mb/s - 26ms @ 04/12/2009
http://www.speedtest.net/result/641806789.png
Standard User EnglishRob
(knowledge is power) Sun 16-Jan-11 23:16:17
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Re: Getting a propery connected


[re: New_Londoner] [link to this post]
 
I've done a postcode search on SamKnows and I believe it's the Torquay exchange.

Rob

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I don't suffer from insanity, I enjoy every minute of it.
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Virgin Media XL 20 Meg broadband
Vodafone PAYG 3G Modem
Standard User EnglishRob
(knowledge is power) Sun 16-Jan-11 23:17:48
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Re: Getting a propery connected


[re: pete_thomson] [link to this post]
 
Thanks for that, we've filled the form out, fingers crossed he'll get somewhere this time.

Rob

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I don't suffer from insanity, I enjoy every minute of it.
----------------------------------------------------------------------
Virgin Media XL 20 Meg broadband
Vodafone PAYG 3G Modem
Standard User EnglishRob
(knowledge is power) Sun 16-Jan-11 23:18:57
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Re: Getting a propery connected


[re: XRaySpeX] [link to this post]
 
Yep, this is what I was thinking, I mean previously he was living a good 2 or 3 miles away from the exchange and got a connection (not a great connection but it was a connection). This is what makes me think that the person he spoke to at Virgin might not have been so clued up.

Rob

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I don't suffer from insanity, I enjoy every minute of it.
----------------------------------------------------------------------
Virgin Media XL 20 Meg broadband
Vodafone PAYG 3G Modem
Standard User ceedee
(committed) Mon 17-Jan-11 07:12:50
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Re: Getting a propery connected


[re: EnglishRob] [link to this post]
 
If you use SamKnows' Exchange Mapping option, you should be able to see the speeds other residents get close to your friend's new home.
Standard User EnglishRob
(knowledge is power) Sat 22-Jan-11 17:45:22
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Re: Getting a propery connected


[re: ceedee] [link to this post]
 
Ahh his property isn't listed, still putting in his postcode suggests he could get about 13Mbit.

I've suggested O2 to him now as he's an O2 customer on his mobile.

Rob

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I don't suffer from insanity, I enjoy every minute of it.
----------------------------------------------------------------------
Virgin Media XL 20 Meg broadband
Vodafone PAYG 3G Modem
Standard User BatBoy
(legend) Sat 22-Jan-11 17:58:30
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Re: Getting a propery connected


[re: EnglishRob] [link to this post]
 
I wouldn't recommend O2 because of their traffic management.



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