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Standard User jaymz84
(newbie) Sun 01-May-11 20:53:49
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Virgin Media Installation query


[link to this post]
 
I'm considering ordering the 50 Mb Virgin Broadband package, leaving o2 to do so.

I have a query about how they get the fibre into the home. Do the installation team always dig up part of the front garden in order to lay the cable, or are alternatives available, such as having a small box attached to the insider of the garden wall, and cabling running around the edge of the garden?

Thanks in advance.

-Jaymz
Standard User kwikbreaks
(eat-sleep-adslguide) Sun 01-May-11 22:01:59
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Re: Virgin Media Installation query


[re: jaymz84] [link to this post]
 
It's coax not fibre.

They'll usually do what you ask unless it involves a lot more materials or time than the standard job (whatever that may be) for your type of property. The coax comes out of the ducting to a junction box on your house wall and from there to another box inside.



If you can't fix it with a hammer you've got an electrical problem.
Standard User jaymz84
(newbie) Sun 01-May-11 22:36:16
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Re: Virgin Media Installation query


[re: kwikbreaks] [link to this post]
 
Thanks for the reply.

I'll try to get in touch with Virgin in the morning and place an order!


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Standard User elevator
(regular) Sun 01-May-11 23:27:20
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Re: Virgin Media Installation query


[re: jaymz84] [link to this post]
 
As far as it goes around here I don't ever recall seeing a virgin install except laying around someones garden, if they ever bury it love to know where
Standard User kwikbreaks
(eat-sleep-adslguide) Mon 02-May-11 07:42:38
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Re: Virgin Media Installation query


[re: elevator] [link to this post]
 
Mine does round the wall but burying it would involve lifting block paving.

My son's is buried - mind you they'd have a problem fixing it to a wall as they'd have to build one first smile



If you can't fix it with a hammer you've got an electrical problem.
Standard User GeoffB
(experienced) Mon 02-May-11 12:12:55
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Re: Virgin Media Installation query


[re: kwikbreaks] [link to this post]
 
Mine (cable in green trunking) was put into a shallow trench which they dug along the side of the garden. I've seen a couple of recent ones where they've just left the trunking on top of the garden or attached to a wooden fence.

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Standard User TopDog
(committed) Wed 21-Sep-11 11:41:36
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Re: Virgin Media Installation query


[re: GeoffB] [link to this post]
 
I am thinking about getting Virgin Media Broadband and have same concerns about how they get the cable from the pavement to the house.

Front garden is mainly block paved and I certainly don't want a cable in trunking just lying across the front garden. The might be an opportunity to dig up about a metre of block paving and then tack the cable to a brick wall the rest of the way but not sure how far they will go to make sure the cable is hidden.

Is there anyway to get an engineer out before placing an order to discuss how they would be able to get the cable to the house beforehand?

---

TopDog
Speedtouch 585v6 & O2 16meg Permium LLU
Administrator MrSaffron
(staff) Wed 21-Sep-11 11:51:35
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Re: Virgin Media Installation query


[re: TopDog] [link to this post]
 
On properties without a tube already (most do in VM cabled streets), then usually a survey (i.e. one man visits), if they think it will cost them more than £300 in time/labour/material they refuse the install.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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