I thought we were referring to the Superhub 2.
The SuperHub 1, when I used it was dreadful. The wireless often locked up, you would try to connect to the WiFi but it would fail - the only solution was a reboot.
If you set a custom SSID or custom setup - the SuperHub would routinely reset to factory settings and forget all of the settings entered. This was highly annoying.
WiFi range - lets not discuss.
I cannot believe VM have customers still using the SuperHub, frankly it is dreadful.
& I don't expect much from a router, I do not need any fancy features. The Sky Hub is a 2.4Ghz only device, not very advanced, but I would speak highly of it as it never crashes, works flawlessly etc.
HomeHub - likewise never had an issue.
I never tried the SuperHub 2 to see if that corrected issues?
Overall, the superhub cannot be left on 24/7 - it crashes too regularly for that. You'll end up rebooting it routinely. I think I had about 5 of them during my Virginmedia lifetime.
If I am honest that Superhub put me off Virginmedia for life. I would rather have a 2Mbps connection with 100% reliability, with a router that does not need touching than be forced onto a VM connection and deal with that again. The speed would not be worth it. Luckily I have FTTC on Sky and BT now
Had they provided me a router that worked flawlessly I am 99.9999% sure I would still be a virginmedia customer now.
Edited by ukhardy07 (Mon 25-May-15 16:02:29)