Hi there,
I Thought i would raise this particular issue with fellow TB users and VM & non-VM users alike to gain more information as to whether this affects other users also.
Just for informational purposes i am on Be There Internet via ADSL (NOT CABLE) just to make that clear but this does to some degree involve VM in this specific issue.
The problem that i keep experiencing is that when i use my ADSL Router (TP-Link TD-W8960N which is my own and not supplied by BE) is that when i change my wireless signal channel to 3, the neighbours VirginMedia hub (NOT Super Hub, its the Netgear Hub with the grill on top) changes also to channel 3, when i change it to channel 5 (as to avoid the commonly used channels of 1,6,11 & to avoid interference from the VM Hub) the VM router would follow suite.
This has also has lead to me to believe this cause severe signal loss in the downstairs & back of my home (router sited upstairs) as when i have it on the channel that the VM modem router is broadcasting on, the signal downstairs seems to be really weak.
This has been tested out using: MetaGeek's InSSIDer - Wireless Signal Site Survey Software
Now my router (TP-Link TD-W8960N which is my own and not supplied by BE) has got the high-gain detachable 8dB antennas and not the ones that come with it connected which makes it amongst the strongest in my street as i can get a signal on my phone at the top and bottom of my street with acceptable thoughput.
I would just like to know of anyone else who is having similar issues like this as its quite frustrating, i have spoken to one of the neighbours about this issue already and they have allowed me to set their router to Manual Channel setting so that this keeps their VM Hub on the same wireless channel but this has yet to be completed.
Is there any way at all this could be raised to someone in the industry as to put pressure on VM to get rid of these router modems or at very least provide some form of a fix/patch on them as these are still being given to new customers today when taking anything below 50Mb packages so i am lead to believe.
Screenshots on the PDF document on the shortened link at the bottom below show evidence of this issue including the before & after i changed my wireless channel and few days later when the VM Hub followed suite and changed themselves on to the new channel which i recently changed.
There is a similar issue on the Virgin Media forums also from other people experiancing the same problem, see this link: Virgin Media Forum - Neighbour keeps changing wireless channel
See the following PDF for my findings so far:
PDF Document of all Screenshots from inSSIDer



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