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Standard User comerford
(newbie) Mon 02-Jul-12 14:43:23
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Beware charges after failed equipment collection


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Just a warning.
When you cancel your VM contract and arrange to have the hardware collected, if VM do not turn up on the arranged date they will try to charge you for the cost of the equipment. I've just had a heated conversation with their sub-continent call center about this after they called to tell me it was going to happen..
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