Is the increased upload speed restricted to the 100MB package?
Because Virgin says my area is already upgraded, however as you saw, I am still on 3MB up... Don't want to upgrade to 100, it's totally OTT for my downloading needs. What I need is faster upload.
At the moment the ratio is 20:1 on the upgraded packages, it's changing to 10:1 once the network upgrades for 120Mb are done.
The 120Mb introduces upstream bonding, at the moment customers are on an 18Mb upstream channel, with the bonding they change to being on 2 or 3 18Mb channels bonded together, and VM can run on a 10:1 ratio.
For the upload the options are to either try and wangle an upgrade to the 100Mb package with a 10Mb upload, the original 100Mb package rather than the doubled 50Mb package or wait until the time on the double speed site when you'll get a 6Mb upload.
Hope this helps.