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Standard User lightbulb115
(newbie) Mon 28-Jan-13 16:05:11
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Is this high utilisation or do I need a new modem?


[link to this post]
 
http://www.thinkbroadband.com/ping/share/1f1f16c87d0...

Has been impossible of late to play games, or stream anything on my Virgin Media 30Mb connection.
I've checked the FAQs for the BQM but don't know what to make of my graph.
Standard User David_W
(experienced) Mon 28-Jan-13 16:11:43
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Re: Is this high utilisation or do I need a new modem?


[re: lightbulb115] [link to this post]
 
It looks like high utilisation. If you look, the blue is relatively close to the green (average latency is close to the minimum latency) and no red (packet loss) between 0030 and 0700 when most people are asleep. Once people get up, the average latency (blue) and maximum latency (yellow) rise. Between 1800 and 0030, everything rises sharply and the red indicates packet loss - this is severe over-utilisation.

Standard User Chrysalis
(eat-sleep-adslguide) Mon 28-Jan-13 19:11:58
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Re: Is this high utilisation or do I need a new modem?


[re: lightbulb115] [link to this post]
 
given it eases of during the night it looks like a utilisation issue.

BT Infinity 2 Since Dec 2012 - Estimate 65.9/20 - Attainable peak 110/36 - Current Sync 71/20


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Standard User kwikbreaks
(eat-sleep-adslguide) Mon 28-Jan-13 22:45:31
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Re: Is this high utilisation or do I need a new modem?


[re: lightbulb115] [link to this post]
 
If mine looked that bad I'd already have arranged an alternative and called to cancel. Even a 3g dongle would probably be better.
Standard User AndehX
(learned) Wed 06-Feb-13 19:34:15
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Re: Is this high utilisation or do I need a new modem?


[re: kwikbreaks] [link to this post]
 
I've had about as much as I can take from Virgin. Take a look at my BQM, you'll see why im going over to BT on the 20th.

Connection - Virgin Media 100Mbps @ 50m. BQM
Standard User kwikbreaks
(eat-sleep-adslguide) Wed 06-Feb-13 22:43:39
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Re: Is this high utilisation or do I need a new modem?


[re: AndehX] [link to this post]
 
Yes it's a real shame that they let parts of their network get so bad they are virtually unusable at peak times for months on end. I had one spell of pretty poor performance but most of the time it works quite well - mind you if I were a gamer I might think differently.

I wonder if they'll be any better now they're under new ownership...
Standard User AndehX
(learned) Wed 06-Feb-13 23:19:09
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Re: Is this high utilisation or do I need a new modem?


[re: kwikbreaks] [link to this post]
 
BT will be the savior of my area. Hopefully people will switch to BT, and take some of the stress off of Virgin's network. THen both sides will be happy.

Connection - Virgin Media 100Mbps @ 50m. BQM
Standard User Ignitionnet
(knowledge is power) Thu 07-Feb-13 08:27:09
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Re: Is this high utilisation or do I need a new modem?


[re: AndehX] [link to this post]
 
In reply to a post by AndehX:
BT will be the savior of my area. Hopefully people will switch to BT, and take some of the stress off of Virgin's network. THen both sides will be happy.


Virgin won't be happy though their customers might.
Standard User Daemon66
(learned) Thu 07-Feb-13 10:08:09
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Re: Is this high utilisation or do I need a new modem?


[re: kwikbreaks] [link to this post]
 
In reply to a post by kwikbreaks:
I wonder if they'll be any better now they're under new ownership...
It'll take 3-6 months for that deal to complete so it is unlikely that we'll see any real effect for 9-12 months, if any.
Standard User kwikbreaks
(eat-sleep-adslguide) Thu 07-Feb-13 10:43:26
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Re: Is this high utilisation or do I need a new modem?


[re: Daemon66] [link to this post]
 
I wondered if they were holding back on expenditure to make the profits higher and so look more attractive to buyers. Now the deal is sealed (I think) perhaps they'll resume doing what they should have been doing this past year or more - making the upgrades they promised and have let slip time badly in many areas and actually fixing the areas with really bad congestion.
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