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Standard User jrawle
(regular) Fri 03-May-13 13:25:50
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New cabinet: who to contact about repainting?


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A new Virgin cabinet has appeared near my home. The area has had cable for a long time so I'm not sure why the new cabinet is needed. Anyway, I don't have a problem with it, it's on the edge of the pavement next to some shrubs, except that it's white. All the other VM and BT cabinets in the area are green. As a result, it sticks out like a sore thumb.

Does anyone know the correct department or channel through which I can discuss the cabinet with someone at Virgin, with a view to having it painted green? I'm not a VM customer, but there must be a different department from the standard customer services that's in charge of rolling out upgrades to the network.
Standard User jrawle
(regular) Fri 03-May-13 15:03:20
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Re: New cabinet: who to contact about repainting?


[re: jrawle] [link to this post]
 
To answer my own query, I'm going to try 0330 333 0444 or the associated web form that allows reporting of damaged cabinets. You don't need to be a customer to use these.
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