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Standard User mlmclaren
(newbie) Thu 05-Sep-13 15:20:37
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Cost for not returning SH2


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Hi

I'm about to have my broadband cancelled with VM and was wondering if anyone could tell me how much Virgin Media charge for not returning the Superhub or Superhub 2?

Thanks in advance.

MLM.

Hallo, ich bin jetzt in Deutschland,But in seconds I Ar putea fi īn Romānia.

Soon to be a Happy Broadband user, Sky gets activated 23rd Sept, So now to give VM the boot!
Standard User kwikbreaks
(eat-sleep-adslguide) Thu 05-Sep-13 17:30:51
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Re: Cost for not returning SH2


[re: mlmclaren] [link to this post]
 
In my experience they rarely bother to ask for replaced kit (I've got 2 superhubs and a modem in my loft + one SH in use). I don't think they have any proper returns mechanism other than engineer pickup and I suspect the return postage and handling would cost more than the thing costs them to buy new.

It's up to them to specify how they want it returned if you leave.
Standard User pcoventry76
(knowledge is power) Thu 05-Sep-13 17:37:30
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Re: Cost for not returning SH2


[re: kwikbreaks] [link to this post]
 
They are sending me out a bag but usually an engineer knocks a few days later. If he does this time ill be lowering him the SH and power supply. The hub has 6M on coax so ill just unscrew it from the wall and lower it out of the top window. Same for power supply.

I think in some cases they have charged £50 for it


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Standard User mlmclaren
(newbie) Thu 05-Sep-13 18:39:05
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Re: Cost for not returning SH2


[re: kwikbreaks] [link to this post]
 
kwikbreaks - I think the same I still have two samsung tivos here of theres and they havn't made any attempts to retreive the equipment yet.

pete - if its £50 then sort of don't mind, as its a cracking bit of kit and I will use it with my sky connection.

MLM.

Hallo, ich bin jetzt in Deutschland,But in seconds I Ar putea fi īn Romānia.

Soon to be a Happy Broadband user, Sky gets activated 23rd Sept, So now to give VM the boot!
Standard User kwikbreaks
(eat-sleep-adslguide) Thu 05-Sep-13 18:53:41
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Re: Cost for not returning SH2


[re: mlmclaren] [link to this post]
 
Think again - a cable hub won't work on ADSL or VDSL
Standard User mlmclaren
(newbie) Thu 05-Sep-13 18:56:39
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Re: Cost for not returning SH2


[re: kwikbreaks] [link to this post]
 
In reply to a post by kwikbreaks:
Think again - a cable hub won't work on ADSL or VDSL


I'm aware of that and KNew as soon as posting it would be question, Not if I used it as a sitch/Wifi AP

Disable the DHCP!

MLM.

Hallo, ich bin jetzt in Deutschland,But in seconds I Ar putea fi īn Romānia.

Soon to be a Happy Broadband user, Sky gets activated 23rd Sept, So now to give VM the boot!
Standard User kwikbreaks
(eat-sleep-adslguide) Thu 05-Sep-13 19:30:58
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Re: Cost for not returning SH2


[re: mlmclaren] [link to this post]
 
I wouldn't bother even if it were free. I certainly wouldn't be willing to pay £50 for one.
Standard User acpsd775
(experienced) Thu 05-Sep-13 19:39:26
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Re: Cost for not returning SH2


[re: mlmclaren] [link to this post]
 
In reply to a post by mlmclaren:
kwikbreaks - I think the same I still have two samsung tivos here of theres and they havn't made any attempts to retreive the equipment yet.

pete - if its £50 then sort of don't mind, as its a cracking bit of kit and I will use it with my sky connection.


wish they had left me with my tivo i wanted to tax the HDD out of it but they picked it up the next day after i canceled last year frown

Ash

Sky Unlimited - Speed to Be seen when fully activated
Standard User brandscill
(regular) Sat 28-Sep-13 11:04:06
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Re: Cost for not returning SH2


[re: acpsd775] [link to this post]
 
I find if it's current generation kit they ask for it back but if they no longer provide it to customers they don't care
Standard User pcoventry76
(knowledge is power) Sat 28-Sep-13 14:03:46
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Re: Cost for not returning SH2


[re: brandscill] [link to this post]
 
The letter I got in the return pack said £50

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