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Standard User mr_mojo
(knowledge is power) Mon 09-Sep-13 19:40:32
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Virgin media upload


[link to this post]
 
I'm on the 30meg package at the mo... still 2mbit/sec upload. Is there any plan to upgrade this to 3mbit? I will be moving back to FTTC as soon as this contract is up.
Administrator MrSaffron
(staff) Mon 09-Sep-13 20:05:11
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Re: Virgin media upload


[re: mr_mojo] [link to this post]
 
I forget the labels they use but old users on the oldest packages need to elect to upgrade to the current 30 Mbps product to get the 3 Mbps upload speed. Or at least that was the impression derived from what others have said over time.

Probably would mean a new minimum contract.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User JimKirk363
(fountain of knowledge) Mon 09-Sep-13 22:39:07
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Re: Virgin media upload


[re: MrSaffron] [link to this post]
 
upload is the only thing on virgin that lets it down.

AMD FX-4100 X4, MSI 990FXA-GD80, 16GB DDR 3 Cosair Vengence 1600Mhz, 9351.1GB Hard Disk Space, 2GB ATI 6670 HD PCI-E 16x Graphics, 850watt PSU.

Ex AOL Dialup 56k Customer....
Ex Freedom2Surf 512k and Ex Eclipse Internet 2mb Customer.

Virgin Media 120mb Cable.

Virgin Media R EVIL!!!
http://www.speedtest.net/result/2943275661.png


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Standard User pcoventry76
(knowledge is power) Mon 09-Sep-13 22:45:34
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Re: Virgin media upload


[re: mr_mojo] [link to this post]
 
I believe you're on 30 and you need something like XL30 to get 3mbps upload.

I wouldn't take a superhub if you are staying on 30/3 but they might offer you a deal for one and/or just a good price for it

Best to ring them - 150 from VM phone option 4 then 3 then 4 or 0845 454 1111 - mon-fri 9am-8pm
Standard User mr_mojo
(knowledge is power) Tue 10-Sep-13 00:08:56
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Re: Virgin media upload


[re: pcoventry76] [link to this post]
 
I do have a superhub. I thought that when upstream bonding was in place they'd do this but evidently not...
Standard User mr_mojo
(knowledge is power) Tue 10-Sep-13 00:09:46
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Re: Virgin media upload


[re: MrSaffron] [link to this post]
 
Ah, I see. Well I'm not going to bother with a new contract here and I'm moving back to FTTC as soon as I can (this flat had it active and I took over the account - openreach were quoting 5 weeks for an install w/ new phoneline!).
Standard User trolleybus
(member) Tue 10-Sep-13 09:35:33
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Re: Virgin media upload


[re: JimKirk363] [link to this post]
 
In reply to a post by JimKirk363:
upload is the only thing on virgin that lets it down.


Not only but also business customers pay a hell of a lot more for a much slower overall service and can't get a fixed IP beyond the 10/0.7 package. A couple of years back we opted for VM because then FTTC was only a twinkle in someone's eye. We were obliged to have a three year contract with VM but with 8 months to run on that contract FTTC is now available at 68/15; trying to see how deep our pocket is to have both services for 6 months since any order for FTTC is at least a five week wait for an engineer to call.
Standard User pcoventry76
(knowledge is power) Tue 10-Sep-13 09:43:02
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Re: Virgin media upload


[re: trolleybus] [link to this post]
 
I was quoted £39 inc VAT for a 50/5 service - as you said 36 months with £149 install for a new hub.

total rip off even for business
Standard User John_Gray
(regular) Sun 15-Sep-13 10:42:37
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Re: Virgin media upload


[re: pcoventry76] [link to this post]
 
The business option does not give 50/5 Mbps but 50/~3.5 Mbps. We get about 48/3.4 Mbps at present.
And, yes, it's cheaper than the 10/0.75 Mbps option we used to have.

And we need the 6 fixed IP addresses option to get the Superhub 1 (no, the Superhub 2 is not available to business) to be able to use our own router (no, business Superhub firmware does not give the Modem Mode so beloved of us consumers).

Edited by John_Gray (Sun 15-Sep-13 10:46:28)

Standard User pcoventry76
(knowledge is power) Sun 15-Sep-13 16:03:03
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Re: Virgin media upload


[re: John_Gray] [link to this post]
 
Sorry - I believed the sales monkey. I should have known with ME it would be lower - and I am being serious.

So what about STM? I hear you still have some?

Was there any mention on if it to you?

"Virgin Media - The only company I've ever dealt with who can end a complaint call trying to sell a Mobile "
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