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Standard User aromadome
(fountain of knowledge) Mon 13-Jan-14 22:57:56
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Virgin Media - Atrocious service and speeds


[link to this post]
 
Sat here in London E10 wondering why I am getting a 3MB download speed when I'm paying £40 a month (soon £43!) for a 30MB internet connection. No faults displayed on their website. Am tempted to phone tomorrow and tell them I will be changing my monthly payment to reflect their consistently bad service.

Oh and they've been charging me phone rental and call charges (!) for a non-existent phone!

Worst ISP I have EVER had the displeasure to use. Can't wait until the contract is up.

Adam

Edited by aromadome (Mon 13-Jan-14 22:58:21)

Standard User broadband66
(fountain of knowledge) Tue 14-Jan-14 15:59:56
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Re: Virgin Media - Atrocious service and speeds


[re: aromadome] [link to this post]
 
Getting MB and Mb mixed up?

Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Now Utility Warehouse (up to 16mbps) via Talk Talk
Standard User adslmax
(knowledge is power) Tue 14-Jan-14 16:01:49
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Re: Virgin Media - Atrocious service and speeds


[re: aromadome] [link to this post]
 
In reply to a post by aromadome:
Can't wait until the contract is up.

Adam


Virgin media say we are allow to leave without penalty fee due to price increase. U don't have to wait until your contract is up.

plusnetADSL2+16 Meg

Edited by adslmax (Tue 14-Jan-14 16:02:19)


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