Since this started, On 2 lines in N.Ireland (One in Londonderry and one in Belfast), I have noticed terrible packetloss... below is a snapshot of the worst. Before March there was never an issue with any packet loss at all.
That, my friend, is the dreaded over-utilisation raising its ugly head...
I had very similar problems for about 6 months during 2011 which caused me to leave Virgin and go back to ADSL (a measly 3mbps) as no FTTC in my area. I did, however, rejoin Virgin a little over a year ago as the problems had been resolved in my area. Virgin are able to alleviate such problems on-the-fly as reroute traffic/customers through different nodes and am curious to know whether the problems you noted in the 'Virgin Belfast' TBB BQM Graph have disappeared, as it seems to show that the problem disappeared at around 1450hrs on Saturday, 8th March 2014?
I am definitely going to get on to Virgin as I have just passed the first anniversary and am on 60/3mbps at the moment and see that a 'neighbour' could get 152mbps if ordering today.
You are right. Next door can get it as a new customer. I will telephone tomorrow and persist.
Yves, how did you get on, did you give Virgin a call?
As an aside, here is my current TBB BQM Graph:
My Broadband Ping
Edited by RapsterUK (Sun 09-Mar-14 08:38:58)