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Standard User kebabselector
(regular) Mon 15-Dec-14 14:14:13
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More changes.......


[link to this post]
 
We’re making a change to our Terms and Conditions.

Dear xxxx,

We’re writing to let you know that we’re making a change to our Terms and Conditions.
From 1 February 2015, if you wish to reduce the services you have or remove any additional services (including premium television channels), you must give us 30 days’ notice and pay any charges (including usage charges and line rental) up to the end of that 30-day notice period.
To see our full Terms and Conditions, visit virginmedia.com/legalstuff
There’s nothing you need to do, so just carry on enjoying your Virgin Media services.
Kind regards,
The Virgin Media team

More evidence that the left and right hand at Virgin don't know what they are doing - I'm no longer a customer!

Current on Zen, getting around 5mb down - .8mb up
Exchange is Fibre enabled, street cab not economically viable to upgrade.
Standard User John_Gray
(regular) Tue 16-Dec-14 13:13:09
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Re: More changes.......


[re: kebabselector] [link to this post]
 
The new T&C doesn't seem particularly onerous?
Standard User kebabselector
(regular) Tue 16-Dec-14 13:27:57
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Re: More changes.......


[re: John_Gray] [link to this post]
 
I'm surprised it wasn't that way from the start.

Current on Zen, getting around 5mb down - .8mb up
Exchange is Fibre enabled, street cab not economically viable to upgrade.


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