After an entire weekend with a speed of less than 3 Mbs, on a service that is supposed to be 100 Mbs, I'm absolutely fed up with Virgin's network and poor connection speeds. The usual excuse when I call the is it either the device or the wireless coverage, So its a 6 month old Macbook Air and I test the speed connected to the super hun via ethernet.
I think the best speed I have ver achieved is 17, but most of the time its closer to 7. The other problem is that several or more times a week the service just drops completely.
To add insult to injury juts received notice that the price of service will increase in the new year.
Anyone have any idea as to how to resolve this? I can't think of another product or service you could not cancel if it only delivered a small fraction of what you were paying for.