i was with them for 12 months, i only started to get issues in the last month of being with them, so when my contract was up i left.
You were lucky friend. My sister rang me earlier to say how she is annoyed that the broadband is slow. Considering it was a fresh install as well you would have thought it would be preforming right. In reading the front page article I can see she is configured at 230 Mbps down and 12 Mbps up so in theory that's all good.
What frustrates me personally having spent a hour or so playing with it that it used to be good broadband rubbish Tivo and TV - and now it's the other way round!.
I can't fault this new Tivo - but even when I remote in and run tests the results are off putting. Last night I got 42mbps - just now 101 if I use a VM based server or 80 if I use somewhere like maidstone Custodian Data Centre,
She is going to keep it because most of the time it does what it says - in the evenings 4K from her IPTV buffers on the VM line (does not on her current BT line) so the savour is the tivo and the TV service.
In 12 months time - who knows. I guess for what you get the price is OK - but if the Broadband keeps on suffering she is going to ask for a discount until it's back to full speed - if that's not being too cheeky