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Standard User ianch99
(newbie) Sun 06-Aug-17 09:49:51
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Moving from 200/12 (shub2) to 300/20 (hub3) - wise?


[link to this post]
 
I have been offered a re-package by retentions taking me from my current 200/12 using sub2 in modem mode to a 300/12 with a switch to a hub3 that saves money overall. The hub3 arrives on Tuesday.

I have been reading up on the Puma 6 chipset latency problems but I am unclear if the chipset issues are bad enough for it to become a real world problem i.e. one that noticeably degrades browsing, streaming and gaming or one that just affects ICMP response prioritisation?

I am coming from a decent line at the moment:

BQM

Am I wise to switch or should I cancel while I can? Also, if I proceed and then discover it is retrograde move, can I ask VM to reinstate my old sub2 and drop back to 200/12?

Many thanks
Standard User Daemon66
(member) Mon 07-Aug-17 10:22:38
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Re: Moving from 200/12 (shub2) to 300/20 (hub3) - wise?


[re: ianch99] [link to this post]
 
Yep, there are definitely Puma 6 problems with SH3, however putting it in modem mode does mitigate these somewhat.
My Broadband Ping
This looks pretty horrible but I have no problems downloading games or running multiple 4k video streams and my son assures me that he has no issues with League of Legends.
Administrator MrSaffron
(staff) Mon 07-Aug-17 11:47:47
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Re: Moving from 200/12 (shub2) to 300/20 (hub3) - wise?


[re: Daemon66] [link to this post]
 
The jitter and latency delays the SH3 Puma issue can cause should not affect streaming and downloads and League of Legends is a long way from a hardcore FPS so again should not be overly affected by a spikes in latency even if in the 10ms to 50ms range

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User ianch99
(newbie) Mon 07-Aug-17 12:05:46
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Re: Moving from 200/12 (shub2) to 300/20 (hub3) - wise?


[re: Daemon66] [link to this post]
 
Thanks for the reply, this is reassuring. I found that my neighbour is on 200/12 with the Hub 3 so he let me do some ping tests to various servers wired to the Hub3.

Here are the results compared to my current 200/12 shub2 connection:

Comparison

Work VPN

shub2

38 packets transmitted, 38 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 13.534/16.364/20.998/2.104 ms

hub3

523 packets transmitted, 523 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 13.577/19.344/103.973/9.245 ms

BBC

shub2

49 packets transmitted, 49 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 23.121/27.190/35.731/2.328 ms

hub3

120 packets transmitted, 120 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 22.055/28.309/131.377/10.977 ms

Gaming server

shub2

43 packets transmitted, 43 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 27.121/30.129/37.462/2.284 ms

hub3

37 packets transmitted, 37 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 23.880/31.278/108.849/15.350 ms

Google

shub2

50 packets transmitted, 50 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 12.309/14.445/18.889/1.563 ms

hub3

34 packets transmitted, 34 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 13.081/17.286/26.103/2.921 ms


I see the wider spread of pings on the hub3 but the average degradation doesn't look too bad considering the bad press and this hub3 is not in modem mode ..
Standard User mlmclaren
(knowledge is power) Mon 07-Aug-17 13:43:22
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Re: Moving from 200/12 (shub2) to 300/20 (hub3) - wise?


[re: ianch99] [link to this post]
 
To be honest, Hub 3 don't seem to be that bad now, I never really say many issues when playing online gaming with it (as long as not much else was going on in the house)

I went back to using my SH2ac with 200/20 but that was due to Hub 3 seemingly developing a fault of some sort.

Best Regards,
Matt.
"I don't take too kindly to coaxial pushed rubbish... or to them damned Intel Puma wastes of plastic."
Standard User ianch99
(newbie) Mon 07-Aug-17 13:49:03
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Re: Moving from 200/12 (shub2) to 300/20 (hub3) - wise?


[re: mlmclaren] [link to this post]
 
Thanks .. from your reply, I guess you can go back to your old shub2 should you need to as long as you hang on it that is.
Standard User mlmclaren
(knowledge is power) Mon 07-Aug-17 14:01:31
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Re: Moving from 200/12 (shub2) to 300/20 (hub3) - wise?


[re: ianch99] [link to this post]
 
Yep - I made the agreement prior to upgrade and then told the engineer who came to fit services it needed to stay back at which point he just told service centre when he called to run activation to leave it on account...

and then I called to have it swapped twice without much of an issue.... well actually that is an understatement every call to virgin comes with issues for me it seems laugh

Best Regards,
Matt.
"I don't take too kindly to coaxial pushed rubbish... or to them damned Intel Puma wastes of plastic."
Standard User Daemon66
(member) Tue 08-Aug-17 09:20:50
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Re: Moving from 200/12 (shub2) to 300/20 (hub3) - wise?


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
League of Legends is a long way from a hardcore FPS
ROFL, I think a number of actual players (many of whom earn considerably more than you doing it) would tend to disagree.
Administrator MrSaffron
(staff) Tue 08-Aug-17 12:58:50
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Re: Moving from 200/12 (shub2) to 300/20 (hub3) - wise?


[re: Daemon66] [link to this post]
 
Am sure a number will disagree but not changing my mind

If you are in an ESports actually earning a living then yes one way of getting ahead is to exploit lower and more stable latency, but if I was earning my living from playing a game I would not be living in a property where my best connection was a consumer grade service with no defined QoS parameters with regards to latency.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ianch99
(newbie) Wed 09-Aug-17 18:12:05
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Re: Moving from 200/12 (shub2) to 300/20 (hub3) - wise?


[re: Daemon66] [link to this post]
 
Upgrade happened today and I was suprised to see VIVID 350 and not 300 smile

Speed Test

BQM is worse but that is expected ..

Thanks for all the replies
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