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Standard User 23Prince
(fountain of knowledge) Wed 11-Apr-18 14:18:45
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Re: Thinkbroadband Speedtest capped speed? 350Mbps Virgin Me


[re: Ignitionnet] [link to this post]
 
In reply to a post by Ignitionnet:
In reply to a post by AstroflashTB:
Is this a throughput issue with the tester on this site?

Cheers


No. It's a VM-specific thing. It also impacts downloading of test files from TBB in a similar manner.

I'll try and get a test on a hyperfast connection done.


Are they involved with Fluidone also then? As it's them too it seems...?
Standard User 23Prince
(fountain of knowledge) Wed 11-Apr-18 14:20:51
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Re: Thinkbroadband Speedtest capped download speed?


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
NetConnex is who owns thinkbroadband


Finally, someone to write to. - cheers for the info smile
Standard User 23Prince
(fountain of knowledge) Wed 11-Apr-18 14:22:08
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Re: Thinkbroadband Speedtest capped download speed?


[re: broadband66] [link to this post]
 
In reply to a post by broadband66:
Why bother with speed tests if your connection is so fast? If a big file downloads quickly then all is ok.


I actually agree with you there. I only did some for this thread - usually I don't bother unless there is a massive degrade in service, which touch wood there hasn't been for a long time now.


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Standard User Ignitionnet
(knowledge is power) Wed 11-Apr-18 17:13:15
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Re: Thinkbroadband Speedtest capped speed? 350Mbps Virgin Me


[re: 23Prince] [link to this post]
 
In reply to a post by 23Prince:
Are they involved with Fluidone also then? As it's them too it seems...?


Not the greatest indicator as the speed test server is much better provisioned than the test download server, but...

AWS, a micro instance so not great bandwidth:

--2018-04-11 16:06:55-- http://ipv4.download.thinkbroadband.com/1GB.zip
Resolving ipv4.download.thinkbroadband.com (ipv4.download.thinkbroadband.com)... 80.249.99.148
Connecting to ipv4.download.thinkbroadband.com (ipv4.download.thinkbroadband.com )|80.249.99.148|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 1073741824 (1.0G) [application/zip]
Saving to: ‘/dev/null’

/dev/null 100%[=============<snip>========>] 1.00G 66.6MB/s in 17s

2018-04-11 16:07:12 (59.9 MB/s) - ‘/dev/null’ saved [1073741824/1073741824]

VM Business 350, wired, to a machine running Ubuntu:

--2018-04-11 17:08:59-- http://ipv4.download.thinkbroadband.com/1GB.zip
Resolving ipv4.download.thinkbroadband.com (ipv4.download.thinkbroadband.com)... 80.249.99.148
Connecting to ipv4.download.thinkbroadband.com (ipv4.download.thinkbroadband.com)|80.249.99.148|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 1073741824 (1.0G) [application/zip]
Saving to: ‘/dev/null’

/dev/null 100%[=============<snip>========>] 1.00G 7.03MB/s in 1m 45s

2018-04-11 17:10:44 (9.80 MB/s) - ‘/dev/null’ saved [1073741824/1073741824]

Edited by Ignitionnet (Wed 11-Apr-18 17:26:27)

Standard User broadband66
(knowledge is power) Wed 11-Apr-18 18:06:13
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Re: Thinkbroadband Speedtest capped download speed?


[re: AstroflashTB] [link to this post]
 
But YOU yourself stated that other speed tests show nearly full speed.

Just use the computer and stop testing unless you see any degradation in your daily use.

Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Now Utility Warehouse (up to 16mbps) via Talk Talk
Administrator MrSaffron
(staff) Wed 11-Apr-18 18:37:20
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Re: Thinkbroadband Speedtest capped download speed?


[re: 23Prince] [link to this post]
 
Most people read https://www.thinkbroadband.com/about and can see the link there

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Wed 11-Apr-18 18:40:40
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Re: Thinkbroadband Speedtest capped download speed?


[re: 23Prince] [link to this post]
 
I guess you don't understand where we've explained issue seems to be some routes out of Virgin Media may be congesting, so some sites are behaving well and others not so well.

So no idea who you think we would get credit from. It would be nice if Virgin Media was to credit sites that were on one of its hot routes.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User 23Prince
(fountain of knowledge) Wed 11-Apr-18 20:09:29
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Re: Thinkbroadband Speedtest capped download speed?


[re: MrSaffron] [link to this post]
 
Sorry I simply assumed you would pay for 10Gbps and had an SLA you could enforce.

My apologies

Although understanding yes, caring on the other hand.. - and as you have also stated many a tester out there capable of hitting headline speeds. Duly noted

And yes it would be nice.

Edited by 23Prince (Wed 11-Apr-18 20:12:22)

Standard User cje85
(newbie) Wed 11-Apr-18 22:04:54
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Re: Thinkbroadband Speedtest capped download speed?


[re: MrSaffron] [link to this post]
 
I'm on 200Mb, but for what it's worth here is a selection of speed tests all to servers outside of the VM network with traceroutes showing this.


Thinkbroadband
https://www.thinkbroadband.com/speedtest/15234803785...

Tracing route to speedtest7.thinkbroadband.com [80.249.106.133]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 10 ms 12 ms 9 ms 10.250.64.1
3 12 ms 12 ms 21 ms pres-core-2a-xe-711-0.network.virginmedia.net [213.104.74.245]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 24 ms 25 ms 37 ms eislou2-ic-2-ae0-0.network.virginmedia.net [62.254.84.62]
9 25 ms 25 ms 25 ms linx-gw2.thdo.ncuk.net [195.66.236.240]
10 23 ms 32 ms 27 ms po4-31.core-rs2.thdo.ncuk.net [80.249.97.85]
11 24 ms 22 ms 22 ms speedtest7.thinkbroadband.com [80.249.106.133]

Trace complete.

--

SpeedTest.net - TNP Manchester
http://www.speedtest.net/result/7219422341

Tracing route to speedtest.tnp.net.uk [5.61.120.11]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 23 ms 14 ms 9 ms 10.250.64.1
3 31 ms 15 ms 16 ms pres-core-2a-xe-712-0.network.virginmedia.net [213.104.74.249]
4 * * * Request timed out.
5 * * * Request timed out.
6 17 ms 16 ms 19 ms tcma-ic-2-ae9-0.network.virginmedia.net [62.253.174.178]
7 17 ms 18 ms 18 ms tnp-manc-rtr01.tnp.net.uk [195.66.244.39]
8 16 ms 23 ms 15 ms speedtest.tnp.net.uk [5.61.120.11]

Trace complete.

--

dslreports.com - London
http://www.dslreports.com/speedtest/32056844

Tracing route to t46.dslreports.com [88.80.191.58]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 11 ms 19 ms 10 ms 10.250.64.1
3 20 ms 11 ms 9 ms pres-core-2a-xe-712-0.network.virginmedia.net [213.104.74.249]
4 * * * Request timed out.
5 * * * Request timed out.
6 16 ms 15 ms 15 ms manc-ic-1-ae1-0.network.virginmedia.net [62.254.42.242]
7 24 ms 23 ms 24 ms 86.85-254-62.static.virginmediabusiness.co.uk [62.254.85.86]
8 23 ms 33 ms 32 ms ix-ae-7-0.tcore2.LDN-London.as6453.net [80.231.62.5]
9 25 ms 27 ms 28 ms 80.231.62.150
10 64 ms 34 ms 53 ms 109.74.207.3
11 23 ms 25 ms 23 ms li703-58.members.linode.com [88.80.191.58]

Trace complete.

--

testmy.net - London
https://testmy.net/db/PHX6Th4is

Tracing route to uk.testmy.net [109.123.121.170]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms router.asus.com [192.168.1.1]
2 10 ms 8 ms 8 ms 10.250.64.1
3 15 ms 23 ms 16 ms pres-core-2b-xe-712-0.network.virginmedia.net [62.252.42.149]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 21 ms 28 ms 21 ms tcl5-ic-6-ae0-0.network.virginmedia.net [62.254.85.66]
8 27 ms 21 ms 23 ms linx-224.as13213.net [195.66.224.19]
9 25 ms 23 ms 20 ms 83.170.70.234
10 23 ms 27 ms 23 ms dc5.as13213.net [83.170.70.138]
11 22 ms 21 ms 21 ms uk.testmy.net [109.123.121.170]

--

ovh.net - France
http://pic.nperf.com/r/270747626-hCkLC6gg.png

Tracing route to fr-ovh-roubaix-01-10g.nperf.net [188.165.12.106]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms router.asus.com [192.168.1.1]
2 26 ms 11 ms 9 ms 10.250.64.1
3 10 ms 10 ms 13 ms pres-core-2b-xe-711-0.network.virginmedia.net [62.252.42.145]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 22 ms 25 ms 22 ms tcl5-ic-6-ae0-0.network.virginmedia.net [62.254.85.66]
8 * * * Request timed out.
9 31 ms 29 ms 32 ms be100-1042.rbx-g2-nc5.fr.eu [213.251.130.102]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 25 ms 26 ms 30 ms proof.ovh.net [188.165.12.106]

Edited by cje85 (Wed 11-Apr-18 22:08:05)

Standard User jchamier
(eat-sleep-adslguide) Wed 11-Apr-18 22:30:47
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Re: Thinkbroadband Speedtest capped download speed?


[re: 23Prince] [link to this post]
 
In reply to a post by 23Prince:
Sorry I simply assumed you would pay for 10Gbps and had an SLA you could enforce.

Let's assume TBB has 10Gbit/sec to LINX. So traffic to any other UK ISP will be via LINX.

If one of these ISPs happens to have a 200Gbit/sec connection to LINX but its running at 198Gbit/sec then all TBB speedtests from that ISP will be slower than expected. This is not something TBB can fix. Their SLA for their connection will be 10Gbps to LINX. There won't be a transit SLA from one ISP to another as such.

Separately I've just tried the 1GB download on my two VMs:

1) France hosting with OVH - 86seconds at a data rate of 12.0 MB/s / 96 megabit/sec
2) Italy hosting with ArubaCloud - 14seconds at a data rate of 75.2 MB/s / 601 megabit/sec

The first promises a 100megabit connection, and the second promises a gigabit connection. Obviously the TBB file download server can achieve 600 megabit to Italy.

plusnet unlimited fibre 80/20 - 2 Jun 14 - Sync at 8/Apr/18: 62,153/9,919 - G.INP & 3.0 dB SNRm
19 years of broadband, from 1999's ntl:cable modem trial - Now using Asus RT-AC88U with BT HG612 - BQM

Edited by jchamier (Wed 11-Apr-18 22:31:50)

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