So they sent the man round, sales guy for the area, and he's been telling me some stuff I can't verify anywhere - so I'll ask here.
First, our old cable line was the twin coax and phone line through the garden to a box on the outside wall, which was ceased last year. He tells me they now blow fibre to the house...?
Second, Vivid100 suggests 6Mbps upload speed wherever I look. He says the new fibre hub will give me over 30Mbps up?
The second is the real deal breaker. I jumped from Virgin to EE because of the bad upload speeds, I went to Vivid200 just to get 12Mbps up. I can find nothing to confirm faster upload speeds as he suggested.
He also spoke about 4K TV, but that isn't of interest. We have HD on our telly and that's fine, when we bother to swap tot that from 'normal' Freeview or whatever.
DOCSIS 3.1 has been in the pipeline for ages (pun intended) but I can't see VM giving higher upload speeds on the existing network - or do they?
He went on about new cabinets having been installed in my area, new network connections instead of being a branch. He was quite insistent on having fibre to the house, not coax.
However, no talk of a new hub that would support DOCSIS 3.1 It's the Hub3 in the spec he had, along with a V6 tellybox.
I'm tempted to call him back and get the upload speeds he quoted in writing...