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Standard User narz
(member) Tue 25-Aug-15 18:53:18
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Anyone connected yet? Ordered.


[link to this post]
 
I've placed an order today for the up to 38Mbps, its for a family member switching from Plusnet.

They never asked for a Mac code and mentioned there was a £30 fee for switching to Fibre - didn't see that on the website and hope they don't mess up the switch over.

Was given 10 working days as a guideline turnaround, so will update soon.

Plusnet FTTC 72/18Mbps
Administrator MrSaffron
(staff) Tue 25-Aug-15 19:04:59
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Re: Anyone connected yet? Ordered.


[re: narz] [link to this post]
 
MAC code is obsolete these days.

The 10 days is to give time for old provider to send you a letter and if you are not wanting to move details of how to cancel the move, i.e. migration systems changed in June.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User mbames
(regular) Fri 28-Aug-15 16:56:36
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Re: Anyone connected yet? Ordered.


[re: MrSaffron] [link to this post]
 
I'm waiting to find out if I can use my own equipment before I consider moving (and need to check to see if Sky charge me an arm & leg to leave).

Will be interesting to see how it performs (should be lightening fast if their are only just signing up customers)

Sky Fibre (40/10), HG612, DrayTek 2925, DrayTek AP-700
(Gone but not forgotten: 2820n x 2, 2800vg, 2800)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net

Edited by mbames (Fri 28-Aug-15 16:57:18)


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Standard User ZenUserJP
(member) Sat 29-Aug-15 13:44:28
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Re: Anyone connected yet? Ordered.


[re: mbames] [link to this post]
 
Did you miss your own thread below where it was confirmed?

http://forums.thinkbroadband.com/vodafone/t/4430342-...

and it will be as fast as any other provider because they are reselling and don't have their own network. A silly thing to say?

Edited by ZenUserJP (Sat 29-Aug-15 13:45:02)

Standard User JonBradley
(regular) Tue 01-Sep-15 12:49:34
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Re: Anyone connected yet? Ordered.


[re: ZenUserJP] [link to this post]
 
If you read after the thread replies after i had it "confirmed" you'll see that every time VF are asked they give a different answer. Hence why nobody knows.
Standard User narz
(member) Wed 02-Sep-15 17:15:51
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Re: Anyone connected yet? Ordered.


[re: MrSaffron] [link to this post]
 
The lack of Mac code definitely made this process much easier.

Router has arrived and activation date set for 11th Sept. (Plusnet also emailed and said service will cease on the 12th).

Will update once up and running.

Plusnet FTTC 72/18Mbps
Standard User mbames
(regular) Sun 13-Sep-15 15:07:59
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Re: Anyone connected yet? Ordered.


[re: narz] [link to this post]
 
In reply to a post by narz:
Will update once up and running.


Is it up and running yet? Any joy on using your own kit?

Sky Fibre (40/10), HG612, DrayTek 2925, DrayTek AP-700
(Gone but not forgotten: 2820n x 2, 2800vg, 2800)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net
Standard User JonBradley
(regular) Tue 15-Sep-15 13:23:07
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Re: Anyone connected yet? Ordered.


[re: mbames] [link to this post]
 
I managed to get someone on the line who could tell me more about the connect router. It currently doesn't even offer a bridging mode. So you're not able to disable DHCP on it and if you use your own router you'll get double NAT.

Still can't get anyone to say what authentication their VDSL uses and whether you can go the openreach method however.
Standard User mbames
(regular) Wed 16-Sep-15 13:36:13
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Re: Anyone connected yet? Ordered.


[re: JonBradley] [link to this post]
 
I've just had a phonecall from Vodafone as I had registered an interest in their fibre broadband a few months ago, so I asked the key question, and after checking with his manager, I was informed that it is not possible to use your own router.

Sky Fibre (40/10), HG612, DrayTek 2925, DrayTek AP-700
(Gone but not forgotten: 2820n x 2, 2800vg, 2800)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net
Standard User narz
(member) Thu 24-Sep-15 01:57:17
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Re: Anyone connected yet? Ordered.


[re: mbames] [link to this post]
 
In reply to a post by mbames:
In reply to a post by narz:
Will update once up and running.


Is it up and running yet? Any joy on using your own kit?


Sorry for the late update , it was connected on the 10th of Sept and they're getting 34Mbps /8Mbps ish on speed tests. So they are happy.

I'll try having a play with the router and settings to dig out the user name / pass, when I get a chance to go over.

If anyone wants to know something else, I'll give it a shot.

Plusnet FTTC 72/18Mbps
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