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Standard User dbames
(newbie) Thu 20-Oct-16 14:51:13
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Has anyone successfully used their own router?


[link to this post]
 
As per subject line - has anyone managed to:
(i) get the necessary credentials and config info from vodafone; and
(ii) managed to get an alternative router up and running?

I've reads the foums and googled, but not seen any success stories - which of course doesn't mean it hasn't been done (though I guess that's probably the case).

Background: I am currently with Sky on an LLU service and looking to move to a fibre service (but I don't fancy Sky's £20/mnth offering, due to being a current customer), but want to be able to continue to use my own router.

Thanks in advance,
Darran
Standard User Michael_Chare
(experienced) Sat 22-Oct-16 23:30:34
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Re: Has anyone successfully used their own router?


[re: dbames] [link to this post]
 
With the Post Office, the userid and password are downloaded to the router the first time in connects, (probably using TR-069). If you then download the configuration file from the router you can see what they are as they are not encrypted.

From the Vodafone U-tube video, I suspect their router is configured in the same way. I don't know whether the download trick works with them.

Michael Chare
Standard User baby_frogmella
(fountain of knowledge) Sun 23-Oct-16 06:22:20
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Re: Has anyone successfully used their own router?


[re: dbames] [link to this post]
 
Read the last few pages here:

http://forum.vodafone.co.uk/t5/Pay-monthly-products-...

Its down to pot luck whether their support teams will give you your login credentials, irrespective of what their sales staff tell you.

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business 80/20
Asus RT-AC5300 with 380.59_HGG-FINAL
My Broadband Quality Monitor
°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°


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Standard User Michael_Chare
(experienced) Sun 23-Oct-16 14:23:27
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Re: Has anyone successfully used their own router?


[re: baby_frogmella] [link to this post]
 
Interesting thread, thank you. It is a pity they don't have a broadband section on their web forum.

Michael Chare
Standard User displaced80
(newbie) Thu 03-Nov-16 12:39:52
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Re: Has anyone successfully used their own router?


[re: dbames] [link to this post]
 
I'm one of the lucky ones who managed to get their PPPoE info from Vodafone.

It took 3 weeks of occasional phone calls, but eventually I was given the info via their Live Chat.

Unfortunately, the weeks with the VF box connected has butchered my connection. It would drop sync 2-3 times a day, and now DLM has capped my line at 34999 downstream. I've swapped back to my Openreach-provided Huawei HG612 modem which gave me 4 trouble-free years when I was with BT. The stats on that say my attainable sync should be about 49000 downstream.

Now I need to call Vodafone to kick off the investigation on that, which means I'll have to put the Vodafone router back, at least for the duration of the call. Fingers crossed it all gets resolved.
Administrator MrSaffron
(staff) Thu 03-Nov-16 13:43:56
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Re: Has anyone successfully used their own router?


[re: displaced80] [link to this post]
 
Does the VF box not have an Ethernet WAN port? i.e. use your own VDSL2 modem to handle the line, rather than its own modem.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User displaced80
(newbie) Thu 03-Nov-16 14:18:59
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Re: Has anyone successfully used their own router?


[re: MrSaffron] [link to this post]
 
It has one, but it's under a "This Port Not In Use" sticker.

I peeled the sticker off to try, but it turns out the sticker's not lying.

The VF router won't attempt a PPPoE login over the WAN ethernet port. So, your PPPoE details are trapped inside the box, and the box will only ever send them over its DSL port. Beautiful.
Standard User woooshuk
(committed) Mon 28-Nov-16 23:21:44
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Re: Has anyone successfully used their own router?


[re: dbames] [link to this post]
 
Yes, on Sunday I rang the complaints department and insisted on making a complaint about the management decision not to allow CS to hand out usernames and passwords. The VF router has internal routing issues and this management decision prevented any solution.

The complaints department put me on hold for 10 minutes and came back with my details.

Now using my own equipment.
Standard User jroadley
(regular) Thu 01-Dec-16 14:39:46
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Re: Has anyone successfully used their own router?


[re: woooshuk] [link to this post]
 
Just signed up to the 76mb service for £28 - the best BT could offer was £41 a month on a 24 month contract. Like others, using my own kit and will ensure I get my username/password so I can continue to do so.
Standard User Michael_Chare
(experienced) Thu 01-Dec-16 19:06:54
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Re: Has anyone successfully used their own router?


[re: woooshuk] [link to this post]
 
Could you please be explicit as to what the internal routing issues are?

Michael Chare
Standard User woooshuk
(committed) Tue 13-Dec-16 13:45:56
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Re: Has anyone successfully used their own router?


[re: Michael_Chare] [link to this post]
 
The Vodafone router has difficulty routing between wired and wireless devices. Especially if the 5GHz wifi band is used. This is an issue if you have home media players or CCTV etc.
Standard User Michael_Chare
(fountain of knowledge) Tue 13-Dec-16 19:51:04
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Re: Has anyone successfully used their own router?


[re: woooshuk] [link to this post]
 
Thank you.

Michael Chare
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