I requested my PPPoE details to use with a DrayTek Vigor 130 modem the other day via the online chat facility and was given:
So I ask again in another chat. Same details; same result.
Searching my email for the password to ensure I have copied and pasted it correctly, it turns out Vodafone sent the details automatically shortly after setting up the account.
From a "(no subject)" email:
Please note : if you have purchased a Consumer broadband package please add “broadband.co.uk” to the end of your username. If you have purchased a business broadband package please use ''businessbroadband.co.uk''
So, different username format.. I'll give that a try.. Authentication failed.
Finally, do the (now) obvious and try email@example.com.. It works!
Beggars believe that Vodafone: 1. Haven't checked their automated email for obvious inaccuracies and would send a no-subject email to new customers, and 2. their own tech support can extract wrong details from their own systems.
Edited by ubernick (Sun 06-May-18 22:44:16)