User comments on ISPs
  >> Vodafone


Register (or login) on our website and you will not see this ad.


  Print Thread
Standard User techtalker
(newbie) Sat 30-Jun-18 18:49:20
Print Post

Would this be correct for first months billing?


[link to this post]
 
I just got my first bill from Vodafone. from my calculations the bill should have come to £39.90 £27.00 for broadband and line rental £12.90 for calls.

This is the bill I see, however.

https://imgur.com/wiCcyou

I spoke to support and according to them, the bill will be £27 plus calls from next month onwards and the first bill is always higher.

I am a bit confused, to say the least.
Standard User Michael_Chare
(fountain of knowledge) Sun 01-Jul-18 00:53:21
Print Post

Re: Would this be correct for first months billing?


[re: techtalker] [link to this post]
 
Normally you pay for the line rental and broadband in advance but on the first bill you also have to pay for the line rental and broadband from the start date until the end of the end of the monthly billing period. My first bill was similar.

Michael Chare
Standard User mbames
(member) Sun 01-Jul-18 08:06:18
Print Post

Re: Would this be correct for first months billing?


[re: Michael_Chare] [link to this post]
 
Mine was higher than I expected, when I queried it, seemed like they were charging for 1 month + n days, and then it settled into a standard monthly bill.

Remember you have 30 days to get out if the service falls below expectations - like backhaul overloaded. The "sync speed" offer is pretty much a farce!

Vodafone Fibre (40/10), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net

Edited by mbames (Sun 01-Jul-18 08:14:13)


Register (or login) on our website and you will not see this ad.

Standard User Oliver341
(eat-sleep-adslguide) Sun 01-Jul-18 12:44:58
Print Post

Re: Would this be correct for first months billing?


[re: techtalker] [link to this post]
 
If you've only just got your first bill now that's quite slow, since you've already been connected for almost a month. So you have to back pay from 4 Jun to 29 Jun, plus one month in advance, 30 Jun to 30 Jul, then from 30 Jul you'll be billed £27 + calls every month. Looks fine to me.

Oliver.
  Print Thread

Jump to