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Standard User copex
(committed) Fri 21-Sep-18 18:51:47
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Vodaphone possibly the worst broadband provider ever


[link to this post]
 
seriously if i could go back in time i would stop my self from switching. at the moment the throughput is terrible i m getting 30-50Mbsp ....

so if you are thinking of switching i wouldn't smile


http://www.speedtest.net/result/7655233130

Type: VDSL2
Hardware: Annex A
Firmware: 05-07-06-0D-01-07
Power Mngt Mode: DSL_G997_PMS_L0
Line State: SHOWTIME
Running Mode: 17A
Vendor ID: 00000000 00000000

Line Statistics

Downstream Upstream
Actual Rate 79997 Kbps 19999 Kbps
Attainable Rate 55939 Kbps 27458 Kbps
Path Mode Fast Fast
Interleave Depth 1 1
Actual PSD -3.-4 dB 15. 5 dB
Standard User mbames
(member) Fri 21-Sep-18 20:40:04
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Re: Vodaphone possibly the worst broadband provider ever


[re: copex] [link to this post]
 
Does it get better during the day / outside of "peak internet" window?

I had similar issues when I first switched, but after a while it improved. The backhaul from the exchange was oversubscribed, what I find interesting is that the single thread performance is poor, but it multi-thread downloads it performs as you might expect.

as a comparison here is speedtest's rather overgenerous results
https://www.speedtest.net/my-result/d/5cd105b7-32d6-...

A more realistic TBB result:
https://www.thinkbroadband.com/speedtest/15375586722...

FWIW: I'm using a vigor 130 and 2925 to connect through, rather than their router.

Vodafone Fibre (Superfast2 - 80/20), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net
Standard User j0el
(newbie) Fri 21-Sep-18 22:43:00
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Re: Vodaphone possibly the worst broadband provider ever *DELETED*


[re: copex] [link to this post]
 
Post deleted by j0el


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Standard User j0el
(newbie) Fri 21-Sep-18 22:43:41
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Re: Vodaphone possibly the worst broadband provider ever


[re: copex] [link to this post]
 
In reply to a post by copex:
Downstream Upstream
Actual Rate 79997 Kbps 19999 Kbps
Attainable Rate 55939 Kbps 27458 Kbps
Path Mode Fast Fast
Interleave Depth 1 1
Actual PSD -3.-4 dB 15. 5 dB



Correct me if I am wrong, but I don't think it is a capacity issue - something is really wrong with that attainable and SNR. Looks like the drop in throughput is due to errors caused by background interference. Could even be a fault.

What modem/router are you using?

Edited by j0el (Fri 21-Sep-18 22:46:14)

Standard User Discus
(experienced) Sat 22-Sep-18 17:58:00
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Re: Vodaphone possibly the worst broadband provider ever


[re: copex] [link to this post]
 
Got out during the 30 day guarantee. 48meg sync, throughput down to 6meg at times when testing with testmynet. Had a week of sub 20 meg speeds before it returned, but still got random drops.

http://www.marksfish.me.uk - Personal fishkeeping website
Standard User 1nfern0
(learned) Mon 24-Sep-18 20:12:06
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Re: Vodaphone possibly the worst broadband provider ever


[re: Discus] [link to this post]
 
I concur. I migrated from BT 2 weeks ago and have experienced contention issues from day 1. From 4/5pm my speeds drop from an average 36mbit down to between 2-6mbit. Completely unusable in our household.
For a few pounds saved it's not even worth trying wait this out or hope for a resolution. I've already got my migration away underway.
Comically poor.
Standard User mbames
(member) Tue 25-Sep-18 18:26:18
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Re: Vodaphone possibly the worst broadband provider ever


[re: 1nfern0] [link to this post]
 
Mine was like this - I think they flood an area with marketing material, and that massively over subscribes their infrastructure in that location.

Vodafone Fibre (Superfast2 - 80/20), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net
Standard User rbz5416
(newbie) Wed 26-Sep-18 08:42:46
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Re: Vodaphone possibly the worst broadband provider ever


[re: Discus] [link to this post]
 
In reply to a post by Discus:
Got out during the 30 day guarantee.
Me too. Not just poor performance but a stream of lies & misinformation from "customer service" that make BT look competent...
Standard User 1nfern0
(learned) Wed 26-Sep-18 14:07:17
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Re: Vodaphone possibly the worst broadband provider ever


[re: rbz5416] [link to this post]
 
Honestly,. I'm not sure how they can sell a product not fit for purpose. It can't be a coincidence there is so much contention.
Fortunately I'm within my 30days and got out immediately but still have to wait 2 weeks to migrate. In the mean time it's easy to see the change in performance whilst I work from home. 37mbit speed tests steadily declining to 2-3mbit over the afternoon and evening. Not fit for purpose.
I did laugh when the CS rep felt at pains to make a point I won't get the free gift.
Standard User ukhardy07
(knowledge is power) Thu 27-Sep-18 11:24:40
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Re: Vodaphone possibly the worst broadband provider ever


[re: 1nfern0] [link to this post]
 
Interesting they use sync speed not throughput as a measure of performance for their Speed Guarantee

https://www.vodafone.co.uk/broadband/guaranteed-speed
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