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Standard User mbames
(member) Sat 29-Sep-18 19:14:04
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Re: Vodaphone possibly the worst broadband provider ever


[re: ukhardy07] [link to this post]
 
Oh yes, a good con.... and should you have a rubbish line, you have to use their router as the app seems to gather line stats from it in order to claim your monthly rebate.

Vodafone Fibre (Superfast2 - 80/20), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net
Standard User vit0
(member) Mon 15-Oct-18 17:17:23
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Re: Vodaphone possibly the worst broadband provider ever


[re: 1nfern0] [link to this post]
 
In reply to a post by 1nfern0:
I concur. I migrated from BT 2 weeks ago and have experienced contention issues from day 1. From 4/5pm my speeds drop from an average 36mbit down to between 2-6mbit. Completely unusable in our household.
For a few pounds saved it's not even worth trying wait this out or hope for a resolution. I've already got my migration away underway.
Comically poor.


I've also got the same problem, I moved from Sky to Voda, tempted by the cheaper subscription and free gift (Sonos). Annoyingly it was full speed throughout the "cooling off period" but now I'm locked in it's 3-6Mbps from 5pm until 12am.

Anyone know the best route / way to get this fixed or get out of my contract?

Lee
Standard User mbames
(member) Mon 15-Oct-18 18:13:41
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Re: Vodaphone possibly the worst broadband provider ever


[re: vit0] [link to this post]
 
What speed is the line syncing at? If the sync remains good then you are stuck in the short term. vf do upgrade capacity on backhauls which are running hot, but it is a slow process.

I complained, and was eventually offered the opportunity to leave, along with setup fees to another ISP being covered.

Vodafone Fibre (Superfast2 - 80/20), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net


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Standard User vit0
(member) Tue 16-Oct-18 23:39:58
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Re: Vodaphone possibly the worst broadband provider ever


[re: mbames] [link to this post]
 
In reply to a post by mbames:
What speed is the line syncing at? If the sync remains good then you are stuck in the short term. vf do upgrade capacity on backhauls which are running hot, but it is a slow process.

I complained, and was eventually offered the opportunity to leave, along with setup fees to another ISP being covered.


It's synced at the full 40/10 profile, I think it can do about 60-70Mbps attainable.
I'm in the process of complaining, hopefully it'll hurry them along or let me out of my contract.

Just out of interest does anyone know if Vodafone use their own (C&W) backhaul network for their home grade stuff?

Lee
Administrator MrSaffron
(staff) Wed 17-Oct-18 09:24:12
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Re: Vodaphone possibly the worst broadband provider ever


[re: vit0] [link to this post]
 
Using their own backhaul network is one of the key elements behind the low pricing

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User mbames
(member) Wed 17-Oct-18 21:51:13
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Re: Vodaphone possibly the worst broadband provider ever


[re: MrSaffron] [link to this post]
 
and tonight it seems like the backhaul is really suffering...

vodafone 80/20 @ 17-Oct-2018

Vodafone Fibre (Superfast2 - 80/20), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net
Administrator MrSaffron
(staff) Wed 17-Oct-18 22:23:58
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Re: Vodaphone possibly the worst broadband provider ever


[re: mbames] [link to this post]
 
Just now https://www.thinkbroadband.com/speedtest/15398112347...

So not everyone but do have the advantage of a relatively small handover exchange with multiple LLU providers

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User adrenalize_
(newbie) Wed 17-Oct-18 22:45:29
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Re: Vodaphone possibly the worst broadband provider ever


[re: mbames] [link to this post]
 
Mine went like that back around the spring of this year, took them 2-3 months to upgrade the backhaul, then it was full speed all day every day, but has just started to drop off again at peak. Not so bad this evening:

https://www.thinkbroadband.com/speedtest/15398114155...

I would assume they start to limit each stream when at capacity, but obvioulsy until the limited stream speed is below your max divided by the number of streams - then all looks good - like a lot of other speed testers only show!
Standard User mbames
(member) Sat 27-Oct-18 22:59:45
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Re: Vodaphone possibly the worst broadband provider ever


[re: adrenalize_] [link to this post]
 
Great during the day but pretty rubbish at night....

22:55 27/10/2018

https://www.thinkbroadband.com/_assets/speedtest/but...

Vodafone Fibre (Superfast2 - 80/20), Draytek 130, DrayTek 2925, DrayTek AP-910c x 2
(Gone but not forgotten: AP-700, 2820n x 2, 2800vg, 2800, HG612)

Speedtests:
ThinkBB - Mini | ThinkBB - Full | Speedtest.net
Standard User copex
(committed) Tue 06-Nov-18 18:57:08
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Re: Vodaphone possibly the worst broadband provider ever


[re: mbames] [link to this post]
 
im seriously considering buying my self out of my contract

http://www.speedtest.net/result/7778416082
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