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Standard User Seeker100
(newbie) Fri 23-Dec-16 15:55:29
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No voice path on internet phone


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We have an LG Ericsson iPecs ES2026P and UCP100 system which connects with the internet via a Technicolor MediaAccess TG588v router/modem. The ISP at this end is TalkTalk via Toople.

We have a phone which seeks to communicate with the system over the internet via a TP-Link TD-W8968 router.

The two machines can talk to each other, and can make calls, but there is no audio path: neither party can hear anything. The MediaAccess router has been set up with the recomended ports open and SIP ALG off.

Any ideas?
Standard User Seeker100
(newbie) Fri 03-Feb-17 18:20:03
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Re: No voice path on internet phone


[re: Seeker100] [link to this post]
 
Problem solved!
Router needed an update to allow blocks of ports to be forwarded.
Many thanks to LinkDJ

Edited by Seeker100 (Fri 03-Feb-17 18:21:07)

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