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Standard User Jabes
(member) Sat 11-Nov-17 20:44:05
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Migrating home phone to VOIP


[link to this post]
 
Thinking of moving my home phone to VOIP before I move house (which is on another exchange) to keep phone number...

How is being on VOIP working out for people here? I was looking at the Gigaset DECT handsets

Any recommendations of providers or hardware gratefully received!
Standard User Michael_Chare
(fountain of knowledge) Sun 12-Nov-17 00:02:19
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Re: Migrating home phone to VOIP


[re: Jabes] [link to this post]
 
I ported my main number to Voipfone about two years ago, at the time, porting to Sipgate was not possible.

On the whole it works, though sometimes calls to mobile phones don't work very well.

I like the Voicemail facilities from Voipfone and Sipgate. I get warning text messages, and emails with the phone message as an attachment.

With my previous BT landline, I had DECT phones that could send and receive text messages. Now, when people send text messages to my Voipfone and Sipgate Voip phone numbers I get a voice call from some BT text to voice service.

Michael Chare

Edited by Michael_Chare (Sun 12-Nov-17 11:37:36)

Standard User TTTJJJ
(newbie) Sun 12-Nov-17 02:12:29
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Re: Migrating home phone to VOIP


[re: Jabes] [link to this post]
 
I would take a look at SIPGATE if I were you. They support porting and it's a completely free service if you only want incoming calls. SIPGATE works perfectly with Gigaset handsets capable of VoIP, I've had a landline number with them for a fair few years now purely so family can call me for free.

I haven't used it, but they offer a bundle for something like £7 or £8 to get unlimited UK minutes (I think) so it may work out quite well for you.


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Standard User MHC
(sensei) Sun 12-Nov-17 08:37:31
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Re: Migrating home phone to VOIP


[re: Jabes] [link to this post]
 
Go for one of the Gigaset xxxA GO series. There are several variants available - all have the same base but thhe xxx changes depending in the initial handset and have three answer machines.

You can configure it for one PSTN and six VOIP - so your ported number will be fine as will your new PSTN even if you don't intend using it much.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User baby_frogmella
(fountain of knowledge) Sun 12-Nov-17 08:58:08
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Re: Migrating home phone to VOIP


[re: Jabes] [link to this post]
 
I recently moved my post office landline to VOIP. I initailly tried Sipgate which may be cheap as chips but imho their actual service isn't that great (had a few outages) and support (German based?) is absolute rubbish.

In the end i went with yay.com which is brilliant. It may cost slightly more than sipgate (their cheapest payg service is £2.99 pm) but call quality is as good as my copper landline, no outages and phone support (uk based) is top class. Their web portal is very comprehensive and lets you do a million things online incl receiving voicemails as emails, call routing etc. You can sign up for a free 30 day trial and they give you £20 free credit which never expires. I migrated in my PO number to yay and took 2-3 days.

I'm not using a VOIP handset but instead have bought this adaptor from Amazon and using my standard Panasonic handsets. Gigaset handsets are arguably the best out there so I'm sure you could use any Gigaset VOIP handset...it all depends on your budget as they're not cheap.

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Standard User Jabes
(member) Sun 12-Nov-17 17:21:08
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Re: Migrating home phone to VOIP


[re: baby_frogmella] [link to this post]
 
Interesting feedback - where did you hear about yay?
Is there somewhere online which has looked at call quality across providers?

I'm not necessarily looking for the cheapest - we don't make a massive amount of landline calls - more the flexibility.

Seeya
James
Standard User baby_frogmella
(fountain of knowledge) Sun 12-Nov-17 17:42:39
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Re: Migrating home phone to VOIP


[re: Jabes] [link to this post]
 
It was yay whom I bought the adapter through via amazon. They included a leaflet about their voip services so thought I would try them out 30 day free trial. I found them to be a far more professional outfit than sipgate.

FluidOne FTTP On Demand 330/30 Mbps
Netgear Nighthawk X10
Standard User MHC
(sensei) Sun 12-Nov-17 18:25:39
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Re: Migrating home phone to VOIP


[re: Jabes] [link to this post]
 
What you really need is somewhere to park your existing number and then have calls to it routed to your VOIP interface.

Then you can have a second VOIP connection and provided you can demonstrate you "own" the geo-number they can add that as the CLIP even if the number is not parked with them.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User Jabes
(member) Sun 12-Nov-17 20:06:42
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Re: Migrating home phone to VOIP


[re: MHC] [link to this post]
 
Or, since I am moving in January, I could just mess around with a few providers until then.

Ideally I'd like to transfer my number to the destination voip service before I move - then when I move house as long as my internet connection is up then my phone will be too!
Standard User MHC
(sensei) Sun 12-Nov-17 20:19:28
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Re: Migrating home phone to VOIP


[re: Jabes] [link to this post]
 
So, try a few and when you are happy, then move it.


I am just moving my business lines to a VOIP provider ** and their costs are fairly low especially for the porting as they charge one fee for several lines whereas others charge a fee, of a similar or slightly higher amount, for each line. The numbers will be there and pick up incoming calls and probably get used for international calls, but most UK calls will be from mobiles.

** BT are stopping their basic VOIP service and their replacement is expensive, and in our case NOT as flexible.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User chrisbond
(learned) Mon 13-Nov-17 09:09:48
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Re: Migrating home phone to VOIP


[re: Jabes] [link to this post]
 
In reply to a post by Jabes:
Thinking of moving my home phone to VOIP before I move house (which is on another exchange) to keep phone number...

How is being on VOIP working out for people here? I was looking at the Gigaset DECT handsets

Any recommendations of providers or hardware gratefully received!


I use the following setup and can highly recommend it:

Gigaset s850a-go

Incoming SIP - aaisp.net.uk (£1.20 per month), call recording/voicemail/forwarding to sip or landline/mobile etc. They are excellent pricing for outgoing calls is only thing i can complain about.

For outgoing calls i use voipcheap.co.uk - £12 every 90 days plus you get £10 credit all 01, 03 numbers are free of charge for 90 days then you use your £10 credit up then if you top up you get the best price. You can set this up in gigaset so it uses different service for outgoing so you dont need to worry about it.

Also worth noting you can port the phone number from bt - be aware this process takes forever not aaisp's fault but just because of the way porting works.

Edited by chrisbond (Mon 13-Nov-17 09:11:33)

Standard User baby_frogmella
(fountain of knowledge) Mon 13-Nov-17 10:03:49
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Re: Migrating home phone to VOIP


[re: chrisbond] [link to this post]
 
In reply to a post by chrisbond:
Also worth noting you can port the phone number from bt - be aware this process takes forever not aaisp's fault but just because of the way porting works.

Really? My number port from Post Office (bt wholesale based) to yay.com took just a few days without any dramas.

FluidOne FTTP On Demand 330/30 Mbps
Netgear Nighthawk X10

Edited by baby_frogmella (Mon 13-Nov-17 10:48:35)

Standard User Michael_Chare
(fountain of knowledge) Mon 13-Nov-17 10:18:15
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Re: Migrating home phone to VOIP


[re: Jabes] [link to this post]
 
I think if you port your landline number to VOIP you will loose any broadband associated with it. I stopped my broadband before I did a port as I wanted to be sure that the port would work.

Michael Chare
Standard User baby_frogmella
(fountain of knowledge) Mon 13-Nov-17 10:40:12
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Re: Migrating home phone to VOIP


[re: Michael_Chare] [link to this post]
 
Correct, porting your landline no to a voip service stops your landline completely so you would lose any associated broadband with it. I believe its not an issue for the OP though, as he's taking out a data only FTTPoD service at his new address.

Also I've found that only BT's systems recognize my yay VOIP number so if I ever wanted to migrate my voip number back to a copper landline, going back to BT would be my only option initially. I suspect this is due to the fact that the number was originally issued by BT.

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Standard User trolleybus
(experienced) Mon 13-Nov-17 12:09:59
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Re: Migrating home phone to VOIP


[re: Jabes] [link to this post]
 
In reply to a post by Jabes:
Thinking of moving my home phone to VOIP before I move house (which is on another exchange) to keep phone number...

How is being on VOIP working out for people here? I was looking at the Gigaset DECT handsets

Any recommendations of providers or hardware gratefully received!


Been there and done everything you want to achieve. Your world is your oyster on this one but there are several caveats that need considering.
1) If your broadband connection is less than 10 down and 1 up, call quality at times will be poor
2) To port a number into VoIP the POTS number must be live and that you can produce a most recent bill to prove the number is allocated to you.
3) Porting is not instant, it can take several days, or longer, for it to happen
4) If you are in contract with that number, then there are extra high costs to absorb
5) Once the number is ported over to VoIP, then the landline and any associated services. such as alarms and broadband, will no longer work.

The Gigaset range of VoIP products is extensive and requires strong recommendations to help you choose which to go for.

It is not always possible to port a number out of your chosen provider so with that in mind I ran with www.callmaster.co.uk who gave me a very personalised service to set everything up. It is a credit account for calls together with a monthly standing charge.

You are probably aware that VoIP to VoIP calls are free and more often or not both need to be using the same hosting provider for free calls.

You can have more than one VoIP provider configured into a Gigaset set up and I have done just that by adding a PAYG account with Draytel to effectively give me another exchange line number. There is no standing charge for this facility..

Of course for VoIP to work you need a broadband service but the voice element of that line can be featureless, It is highly recommended to have a very basic phone connected to this line to have a phone service during power cuts and when VoIP is down.

The service is perfect for my needs and is considerably cheaper than routing calls through a regular landline provider.. Some features of VoIP are cumbersome to use with Giaaset products. Using a dedicated desktop VoIP phone opens up new horizons especially if your pocket is deep enough to own a snom D375.

You are welcome to PM me for any further advice and assistance.

David.
Standard User Jabes
(member) Mon 13-Nov-17 20:29:39
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Re: Migrating home phone to VOIP


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
Correct, porting your landline no to a voip service stops your landline completely so you would lose any associated broadband with it. I believe its not an issue for the OP though, as he's taking out a data only FTTPoD service at his new address.


I thought you could arrange for a new number allocation when you port out? My plan was:
1. Port to a VOIP provider and start using VOIP at current location at my leisure (well, I have two months)
2. Move to new house and plug in and go!
Standard User baby_frogmella
(fountain of knowledge) Mon 13-Nov-17 21:10:25
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Re: Migrating home phone to VOIP


[re: Jabes] [link to this post]
 
In reply to a post by Jabes:
I thought you could arrange for a new number allocation when you port out? My plan was:
1. Port to a VOIP provider and start using VOIP at current location at my leisure (well, I have two months)
2. Move to new house and plug in and go!


When you port a landline number to a VOIP provider, your landline service ceases...a bit like when porting a mobile number between networks. I suggest you do what i did: sign up to a VOIP provider of your choice and use their service for X weeks using a temporary number they have supplied you with. Only put the request in to port your landline number once you are 100% satisfied with the VOIP provider. Once your number transfer is complete, your landline ceases and you are free to take your new VOIP number wherever you want.

FluidOne FTTP On Demand 330/30 Mbps
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Standard User Jabes
(member) Mon 13-Nov-17 21:56:07
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Re: Migrating home phone to VOIP


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
When you port a landline number to a VOIP provider, your landline service ceases...a bit like when porting a mobile number between networks. I suggest you do what i did: sign up to a VOIP provider of your choice and use their service for X weeks using a temporary number they have supplied you with. Only put the request in to port your landline number once you are 100% satisfied with the VOIP provider. Once your number transfer is complete, your landline ceases and you are free to take your new VOIP number wherever you want.


Problem is that in my current house I rather need my landline for broadband. In my new house I'll get FTTP of course, but I can't transfer the line there as it is on a different exchange...
Standard User ferretuk
(member) Mon 13-Nov-17 22:35:58
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Re: Migrating home phone to VOIP


[re: Jabes] [link to this post]
 
Have a word with your potential VOIP provider - It *may* be possible but it's a risky process.

See this blog article from Adrian Kennard from AAISP

http://www.revk.uk/2016/04/number-porting-broadband-...

and then here (from a month or so later)

https://www.ispreview.co.uk/index.php/2016/05/aaisp-...

and this from their Telecom prices page:

Porting a BT number on a PSTN line and renumbering to allow broadband to continue is £42.00. Do contact us for more information


If your broadband is out of contract and, depending how much longer you'll be in the house, it may be worth finding a deal on a new line and getting broadband on that to then free you to cease the line with the number you want to keep (daft I know!)

Edit - I've just seen that you're moving in January so this may not be economic, even with someone like Pulse 8. Try giving AAISP a call and see what they say

AAISP Home::1 Terabyte | IPv4 BQM | IPv6 BQM

Edited by ferretuk (Mon 13-Nov-17 22:56:28)

Standard User Michael_Chare
(fountain of knowledge) Tue 14-Nov-17 00:13:29
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Re: Migrating home phone to VOIP


[re: Jabes] [link to this post]
 
In my case BT just appeared to think I wanted to terminate the service. They did send a letter, no offer to continue, which did surprise me a little thought I would have declined.

The line still had a dial tone, and by dialing 17070 I was able to find out the new number that had been assigned to it.

Michael Chare
Standard User baby_frogmella
(fountain of knowledge) Tue 14-Nov-17 08:49:27
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Re: Migrating home phone to VOIP


[re: Jabes] [link to this post]
 
In reply to a post by Jabes:
Problem is that in my current house I rather need my landline for broadband. In my new house I'll get FTTP of course, but I can't transfer the line there as it is on a different exchange...


In that case the simplest way to proceed would be to request the number port to your chosen VOIP provider a week or two before moving out, you will probably be without broadband for a few days once the cease takes effect so you may have to look at other solutions (eg 4G dongle) as a temporary solution. Obviously you should be able to take the VOIP service with your ported number to your new address.

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Standard User CJT
(experienced) Sat 18-Nov-17 12:32:04
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Re: Migrating home phone to VOIP


[re: chrisbond] [link to this post]
 
chrisbond

This sounds very interesting

I have sent you a PM about it.

smile

CJT.


On NOW TV Broadband up to 38 Mbps
Standard User Rastus
(experienced) Sat 18-Nov-17 17:32:08
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Re: Migrating home phone to VOIP


[re: chrisbond] [link to this post]
 
In reply to a post by chrisbond:
For outgoing calls i use voipcheap.co.uk - £12 every 90 days plus you get £10 credit all 01, 03 numbers are free of charge for 90 days then you use your £10 credit up then if you top up you get the best price. You can set this up in gigaset so it uses different service for outgoing so you dont need to worry about it.


Freevoipdeal is about half the price of voipcheap for calls to UK mobiles and 01,02,03 numbers, plus you get 120 'Freedays' instead of 90.

FTTP 80/20 Mbps
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