Thats a shame, I remember going with PurpleCloud for personal hosting when they first launched.
Yes it is, but has been on the cards for a while. Their parent company didn't really back them.
I went with them a few years ago, as my first venture into the hosting field, and at first they were great. The help and FAQ system was brilliant at explaning what it was all about, and was a huge factor in my choice.
Contacting support was always a bit hit and miss though, and became days to answer tickets, if at all until prompted.
Then they started getting huge holdups in mail, claiming it was due to spam floods, but it kept occurring.
I moved to Tsohost and the support difference is simply amazing. No pure email packages, but the cheapest hosting package will take two domains and the email for each. With a minor fiddle you can also add further domain/sites to it, at no cost, but only two email domains.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost
. Internet connection -
IDNet Home Starter Fibre. Live BQM
"Where talent is a dwarf, self-esteem is a giant."
- Jean-Antoine Petit-Senn.