I live in a fairly remote village with absolutely no LLU services available and I am in need of a new ISP. I am currently with Orange, however after being hit with their FUP and the painfully slow and frankly unacceptable speeds that resulted I have decided to leave.
The maximum speed I can receive on my line is just 3Mb/s, but despite that I am a fairly heavy user.
From a new ISP I require:
- High usage allowance; 40GB+. I am aware that many providers impose a higher limit (or even no limit at all) at off-peak times, I try to keep my heavy downloading to off-peak times... but it really depends what they define as off-peak. I'm not deluded enough to think I could get true unlimited broadband with Non-LLU.
- Ideally, no traffic shaping/management or throttling. I use the bitorrent protocol a lot for downloading and uploading, I might be okay with traffic shaping if it is only during peak time.
- Speed is not a huge issue for me because the maximum I can receive is only 3Mb/s... but seeing as that is the case I would like to be receiving my full 3Mb/s.
- I do require a broadband/phone bundle with line rental and inclusive anytime calls included.
- A new router included would be very nice, as I have no idea if the Orange Livebox will work with another provider... and to be honest I despise the stupid thing anyway.
- Customer service is not essential for me, I can almost always diagnose and solve any problems I encounter myself and after having to deal with Orange's horrendous customer support, I'm pretty sure anything is an improvement.
- As for price, of course as low as possible but I would pay up to £40 a month or so for a service that fits my requirements.
Here is my exchange...
I have heard a lot of bad things about the bigger providers non-LLU packages; O2 Access, Virgin National, Sky Connect etc.
But most of the bad press I hear is about very poor speeds, and the reasoning always cited seems to be congestion.
Now, using this tool tells me that my exchange is uncongested (it's green), does this mean that I would be able to obtain my full 3Mb/s speed on the bigger providers?
Because aside from the speed issues people are complaining about and poor customer support (which I don't really need that badly) their packages seem very enticing. Is there anything else I should be warned about with them?
So far, from browsing around IDNet and Plusnet seem to be the best options available to me.
Any advice anyone can give me is most appreciated, I already have my MAC so I am looking to find a new provider soon so it doesn't expire.