I am after a little bit of advise please.
i have been a customer of F2S for aslong as i can remember, service always been really good and tech help on the odd time i have used them brill aslwell.
However all the changed on Feb1st when opal/talk-talk/carphone warehouse etc etc.moved us across to their servers. Since then its been like being in the old days of aol adsl, and the caps returned as part of their fair use policey. One of the reasons i moved to F2s, because they set you a limit.
I had a letter from Opal stating that my terms and conditions whould NOT change, however since they have shut the F2s memebers area down and their own memebers area doesnt work. I have a funny idea that that have changed the download limit and pushed us onto the fair use policy.
I spent all sunday phoning them and got different answers everytime to why my speed since feb 1st has been so poor 0.3 upload speed 0.1 download. we live out in the sticks so dont get fantasitc speed. However at the moment its even a struggle to get Google to load let alone you tube.
Indeed when contacting Opal and freinds the only person that can access my freedom 2 surf details was the sales department. The nice lady gave me a number to tiscali the isp owners of freedom2surf. Phoned it and guess what its talk talk and so is the numeber on the f2s site!!!!!
So have dicided once again my love of opal has returned, and they say a leppord doesnt change its spots that also applies to opal. looking around the fourms and internet it appears that people are leaving whats left of F2s like rats on a drowning ship.
F2s had built such a strong fan base we stuck threw them thick or thin however i think time has come to leave.
We do use the internet alot but when me moved out into the country the BB line is slow, because were are so far from the exhange. However i kept on the pro package because of what we got
100gb download limit
fix Ip address
we use youtube alot, play games online & bbc iplayer ( which we cant use anymore)
I would like to move onto something very similar and woundered if anyone had any isp's we could go to. I have done alot of research and found 3, and also woundered if anyone had experince with them good or bad. I would like to have gone with 'Be' but they are not in the area.
Virgin unlimited package
Thanks guys for any help
P.S/ and any X F2s people who maybe about in here, many thanks for the sterling service over the years. RIP Freedom 2 Surf