I moved into a new build flat in April and the post code wasn't showing up on most isps databases and I needed to get the phone line connected first. The Post Office were the only ones who could get my post code onto their database quickly, so I got my landline connected with them. Up until now, because of the problems getting a landline, I bought a 3 dongle and got mobile broadband. Now I have my landline, I want to get broadband through that.
I'd been living with my parents for years before moving into the flat, due to having a long term illness. I am on disability benefits because of the illness, so don't have a lot of money. My dad very kindly let me use his broadband on his wireless network while I was living there but we both became very fed up with it after Talk Talk bought Tiscali. Up until then we'd had no problems at all. As soon as Talk Talk took over, our speeds dropped to dial-up speeds and we were constantly getting disconnected.
So, I've been researching isps a lot online, as I want a really good service in the flat. The only isp that seems to get consistently good reviews is BE Broadband but they are more expensive. I really want to go with them but not sure until I know how much all my other bills are going to be each month, whether I can afford them. The other thing is, living in the flat is a test for me to see if I can cope alone (because of the illness I have) and if I can't, I'll be going back to live with my parents at the end of the tenancy or at least, find somewhere closer to them. So, BE are a good choice again because they do a 3 month contract but that's even more expensive and you have to give 3 months notice if you want to leave, as it's a 3 month rolling contract. Does that mean I'd have to cancel at the same time as signing up, in order to not be charged for leaving???
My main question to you please, is whether my research is correct and there really isn't any other isp as good as BE Broadband? It would be great to find one as good but cheaper! Probably asking for too much though!
Btw I'd like to go for a broadband/phone bundle (with talk anytime for phone, as post office is talk evening/weekends). Didn't go for the Post Office broadband/phone bundle because their broadband had bad reviews. A couple of people recommended Plusnet but I've read a lot of bad reviews for them as well. Can't get cable at the flat, so Virgin is out. Don't have Sky tv - have Freesat to save money. Anyway, as I said, the only isp who gets great reviews everywhere is BE.
I like to watch iPlayer a lot, so that's another reason I like the sound of BE, as they don't do traffic management (been reading about that), which might make watching iPlayer at peak times difficult. I was originally going to go with O2 as I could have got a good deal with them, as my mobile is with them. Then I read about their traffic management and got put off.
My post code is HP1 1AS. I don't know which exchange it is on. I see most people here give that information amongst other things. You may have noticed I'm not a techie! Don't know if you can find out the exchange if you need to know it, as you might have trouble with the new post code. The town is Hemel Hempstead in Hertfordshire.
Thanks in advance for any replies.