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  >> Which ISP? (Residential)


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Standard User rhino
(learned) Wed 18-Jul-12 14:51:44
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Considering a new ISP - any thoughts on Freeola?


[link to this post]
 
I've been with Xilo for several years and although I'm very happy with their service they are not the cheapest (& I can't get their best deals on my exchange - ESBUR) so I'm considering moving elsewhere. There are 2 LLU providers on my exchange: Talk Talk who I wouldn't touch with a bargepole after the horror stories I've heard about them; and Sky - I'm still in contract for my BT phone line and anyway I'm loathe to give Maxwell even more of my money to further his plans for World Domination.

I've looked around and Freeola seem to offer the best deal for my circumstances. I believe that they are an Entanet reseller but their products are slightly different to other Entanet resellers. Their Family 40Gb package is almost identical to the product I'm on at present but it's £8 per month cheaper. Has anyone any experience or knowledge of them? I'm not interested in any of their other services or extras (even the "free" ones) - I'm just considering them as an ISP.

Or, can anyone recommend anyone else?

I'm looking for:
ADSL2+
Either unlimited download/upload or 40-50Gb Monthly allowance "peak rate" with unlimited during "off peak" - which I consider to be 8 to 12 hours overnight Mon-Fri and all weekend (this rules out Plusnet)
No port throttling or traffic shaping
No blocking of websites/services (other than those ordered by a court)
No PHORM or any other kind of spying
Payment by bank Direct Debit - No CCA on a card
Preferably a static IP address
If they supply a router, that they also supply the sign on details to access the router's configuration page (which Sky don't)
Preferably no inward migration fee
Less than £28 per month inc vat


Thanks in advance for any replies.

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I just use it, I dunno how it works!
Standard User gmoorc
(committed) Wed 18-Jul-12 15:19:10
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Re: Considering a new ISP - any thoughts on Freeola?


[re: rhino] [link to this post]
 
Wouldn't Xilo Pro24 fit the bill?
Think I read this is now unlimited off peak and is available on TalkTalk enabled exchanges.
Standard User rhino
(learned) Wed 18-Jul-12 15:32:10
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Re: Considering a new ISP - any thoughts on Freeola?


[re: gmoorc] [link to this post]
 
That is the only one of Xilo's "Pro" packages that I could get, but it would cost me £48 (? +vat) to change.

Thanks

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I just use it, I dunno how it works!


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Standard User vivaciti
(knowledge is power) Wed 18-Jul-12 19:15:18
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Re: Considering a new ISP - any thoughts on Freeola?


[re: rhino] [link to this post]
 
We have our variety package at £21.00 thats LLU.

www.vivaciti.net
Vivaciti Broadband
0800 0911797

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Standard User 4M2
(experienced) Wed 18-Jul-12 19:46:36
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Re: Considering a new ISP - any thoughts on Freeola?


[re: vivaciti] [link to this post]
 
In reply to a post by vivaciti:
We have our variety package at £21.00 thats LLU.


Which is also £48 for a new activation onto SMPF smile
Standard User uno
(fountain of knowledge) Wed 18-Jul-12 19:50:22
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Re: Considering a new ISP - any thoughts on Freeola?


[re: rhino] [link to this post]
 
Get in touch... we might be able to do something for you smile

Matt

uno Broadband
t: 0808 221 8642
Official Maidenhead, Milton Keynes & Manchester Speedtest.net Host
Standard User professor973
(member) Wed 18-Jul-12 19:56:05
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Re: Considering a new ISP - any thoughts on Freeola?


[re: rhino] [link to this post]
 
I have recently switched to Freeola. So far their customer service is all I had hoped it might be after reading reports from nothing but happy customers.
Any questions put in via a ticket are usually answered very competently within a few minutes.
I am finding good speed and lower pings, which may well be due to low contention rates. I am on the 40Gb package, which does not seem a lot, but the service is un-metered from 7.00 pm and all weekend, so more than enough for me. It is a nice change not to have to sit up till midnight to download or watch iPlayer to keep within the allowance. The free hosting, vast selection of email addresses and no contract tie-in make them worth every penny in my book, though I realize their offerings may not suit everyone. I have them paired with no tie-in Zen Business phone.

Standard User XRaySpeX
(eat-sleep-adslguide) Wed 18-Jul-12 20:52:03
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Re: Considering a new ISP - any thoughts on Freeola?


[re: rhino] [link to this post]
 
In reply to a post by rhino:
I'm loathe to give Maxwell even more of my money to further his plans for World Domination.
Maxwell? Robert Maxwell is dead (unless you know something different); long live Rupert Murdoch! wink

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User rhino
(learned) Wed 18-Jul-12 21:37:26
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Re: Considering a new ISP - any thoughts on Freeola?


[re: XRaySpeX] [link to this post]
 
Of course (quel muppet) - my excuse is I finished a night shift at 07:00 this morning and I haven't been to bed yet

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I just use it, I dunno how it works!
Standard User rhino
(learned) Wed 18-Jul-12 21:48:10
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Re: Considering a new ISP - any thoughts on Freeola?


[re: vivaciti] [link to this post]
 
I checked your website (amongst others) before posting my question. According to your signup page I could get these packages:-

Max Allowance - offering usage caps of 1GB to 180GB
Premium ADSL2+ - offering a 50GB CAP
ADSL2+ 100GB FUP - offering a 100GB FUP
ADSL2+ LLU 100GB FUP - offers a 100GB FUP on LLU

- none of which sound like the package you mentioned.

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I just use it, I dunno how it works!
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