When I looked at the charges. Seems a bit excessive considering it's a 12 month contract.. can anyone explain the charges? And does BT have similar charges? It's a lot to fork up at once I'm rethinking the whole thing.
One off costs
Fibre Broadband activation fee
Standard Fibre installation
Broadband hardware postage
Line Rental set-up
Ring them up. I got all charges waivered other than a £1.50 / £2 or so router delivery charge.
If you are an existing customer they will bend over backwards to give you freebies. Literally.
If you are a new customer I think they can still offer you a nice discount
Forgot to mention, they're open 24/7! Which is brilliant. So you can give them a bell whenever
Also line rental setup? This is normally only chargeable where there is absolutely no BT line. In which case BT charge over £100 for new lines unless you go on a lengthy contract.
Edited by ukhardy07 (Tue 07-Aug-12 01:49:21)